I have the same problem and I replaced the registration clutch but still nothing has changed
[QUOTE=teckat;789454]
It is possible that the paper size detected automatically by the paper drawer does not match the actual paper size. Another possibility is that the paper size selected for the stack bypass in the menu does not match the paper actually set on the stack bypass.
Make sure the actual paper size matches the selected paper size.
inspect >check/REPLACE the registration flag
Pre-Registration Sensor Actuator spring #34 could be tightened by adding a wrap.
#34>FC6-4308-000
FC6-4310-000
#36 > FLAG, SENSOR, PRE-REGIST
Pre Reg spring.jpg
under
Copy Settings
Additional Functions > Settings
Image Orientation > Off(*), On
Auto Orientation > Off, On(*)
Paper Select > Auto(*), Stack Bypass, Drawer 1, Drawer 2, Drawer 3, Drawer 4
(*) indicates the Factory setting (It may be different depending on the countries or region of destination.)
================================================== =====================
Common Settings
Auto Drawer Select.
Copy: Stack Bypass (Off(*), On),
Drawer 1 (Off, On(*)
Drawer 2 (Off, On(*)
Drawer 3 (Off, On(*)
Drawer 4 (Off, On(*)
Printer:
Drawer 1 (Off, On(*)
Drawer 2 (Off, On(*)
Drawer 3 (Off, On(*)
Drawer 4 (Off, On(*)
Other:
Stack Bypass (Off(*), On)
Drawer 1 (Off, On(*)
Drawer 2 (Off, On(*)
Drawer 3 (Off, On(*)
Drawer 4 (Off, On(*)
(*) Factory setting (It may be different depending on the countries or region of destination.)
(*) 1 This item may be omitted depending on the countries or area of destination.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
This might be a silly question but I don’t know where you are in the world. Are you copying a Letter or A4 document and what size of paper is in the trays? It sounds like it could be the registration flag or clutch but confirm the sizes in the trays match the copied document. Some regions use Letter size paper so if you try to copy A4 you would get that message.
Also, does it happen from the document feeder and the glass? Or just one?
Think simple first and then tear the machine apart
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