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  1. #1
    Engineer 250+ Posts sweet.persona's Avatar
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    canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    hi to all
    My canon ir 2018 is asking me to load correct paper in the tray and in the bypass even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, in the same time the machine erase 8mm from the left margin!!

    can any one help me!

    best regards
    A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


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  2. #2
    East Coast Imaging 2,500+ Posts
    canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    SCREWTAPE's Avatar
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Quote Originally Posted by sweet.persona View Post
    hi to all
    My canon ir 2018 is asking me to load correct paper in the tray and in the bypass even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, in the same time the machine erase 8mm from the left margin!!


    can any one help me!

    best regards
    Confused>>

    Which copier do you have iR2018 or iR2420
    Canon Copier Repair Service. Sales, Parts & Toner. NYC/NJ area. Contact:East Coast Imaging Solutions,LLC

  3. #3
    Service Manager 10,000+ Posts
    canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    imageRUNNER 2018 / 2022 / 2025 / 2030
    When trying to make a copy the message load correct paper size pops up.

    CANON;
    replacing the registration clutch can resolve this issue.
    Registration clutch (FK2-5350-000).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Quote Originally Posted by SCREWTAPE View Post
    Confused>>

    Which copier do you have iR2018 or iR2420
    My canon ir 2420 is asking me to load correct paper in the tray and in the bypass even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, in the same time the machine erase 8mm from the left margin!!


    can any one help me!

  5. #5
    Service Manager 10,000+ Posts
    canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    teckat's Avatar
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Quote Originally Posted by paschalemash View Post
    My canon ir 2420 is asking me to load correct paper in the tray and in the bypass even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, in the same time the machine erase 8mm from the left margin!!


    can any one help me!
    ================================================== =================================
    This is for Paper Trays & Bypass Tray

    Is this from Network Printing ?
    or from Glass Copies ? __or both
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Technician
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Hi
    This problem registration clutch

  7. #7
    Technician
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Sorry clean registration clutch or replacement

  8. #8
    Junior Member
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Quote Originally Posted by paschalemash View Post
    My canon ir 2420 is asking me to load correct paper in the tray and in the bypass even when the paper size is correct and all the settings are correct. It would print one copy then ask to load paper, in the same time the machine erase 8mm from the left margin!!


    can any one help me!

    Sir try to check the registration flag. Thats the common issue in this model. the flag is worn out already. Replace the flag to solve the problem

  9. #9
    Field Supervisor 500+ Posts
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Quote Originally Posted by domz_acuna27 View Post
    Sir try to check the registration flag. Thats the common issue in this model. the flag is worn out already. Replace the flag to solve the problem
    I usually not replace the flag, I stick a small film to lengthen the flag and the isue solved. Sorry for my english.

  10. #10
    Senior Tech 250+ Posts
    canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    Blizzoo's Avatar
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    Re: canon ir2420 LOAD CORRECT PAPER A4 PLAIN COPY!!!!

    IR-2318,413k - solved temporarily putting some insulating tape over reg. flag until new flag arrive
    Cleaning/replacing reg. clutch doesn't allways fix this kind of problem, as teckat mention.

    Cheers for the info.
    Defects are simple, our mind is complicated

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