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  1. #1
    Field Supervisor 500+ Posts
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    ir2530 Load LGL size paper message

    Hi Folks, anyone know how to get rid of the load lgl size paper message on a 2530. This particular customer uses LTR is all 4 trays. Nothing in queue with LGL or anything. Thanks

  2. #2
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: ir2530 Load LGL size paper message

    Copy,print or both? Off the glass,through adf? SCANNER/READER/OPTION/BODY/SENS-CNFG set to 1? Do all install adjustments(ccd-adj,white levels,df stuff,etc)?

  3. #3
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    Re: ir2530 Load LGL size paper message

    Displays the message in the top of the UI when the machine is in standby.

  4. #4
    Trusted Tech 50+ Posts
    ir2530 Load LGL size paper message


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    Re: ir2530 Load LGL size paper message

    If I understand what you're saying, which I probably don't, actually I'm sure I don't, you have a tray that is setup for legal paper but just doesn't have any paper in the tray. Of course the alternative thought is that you have a print job that desperately wants to print on legal paper, but you have no trays designated legal for which the paper can be pulled from. Finally, could there be a piece of paper jammed behind one of the trays just messing with your brain?


    Ron

  5. #5
    Field Supervisor 500+ Posts
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    Re: ir2530 Load LGL size paper message

    no. Job queue is empty. Nothing to be printed at all. The customer does NOT use LGL paper they only use LTR in all 4 trays. There's a message at the top of the copy screen that says "Load LGL size paper". Trust me I wouldn't be asking the question if it was one of the regular "you have a job that requires lgl please load it" messages

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