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  1. #1
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    IRC2880i White lines on black prints before & after replacing black drum

    Hi all,

    Both before the black drum was replaced with a brand new drum and after PG10 prints as attached.

    There are white lines across the middle and bottom of the page but only on black... does anyone know how to cure this given I've already replaced the drum and the same thing is happening?!

    Thanks.PG10IRC2880i.pdf

  2. #2
    Service Manager 250+ Posts
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Hello

    Is that a Canon original, or a rebuild?

    V

  3. #3
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Quote Originally Posted by RayCR View Post
    Hi all,

    Both before the black drum was replaced with a brand new drum and after PG10 prints as attached.

    There are white lines across the middle and bottom of the page but only on black... does anyone know how to cure this given I've already replaced the drum and the same thing is happening?!

    Thanks.PG10IRC2880i.pdf
    Did you use the Cleaning Wand (blue rod in front cover) to clean the Laser Glasses?

    BLANK LINES will only be caused from Toner scattering on the Laser Glass.

    BLACK LINES will be a a worn Drum/unit.

    You may find the original Drum Unit is ok - check the Life in SRV MODE > DISPLAY > MISC.

  4. #4
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    1. Replacement Black Drum is brand new genuine Canon not a rebuild or anything like that.

    2. Did you use the Cleaning Wand (blue rod in front cover) to clean the Laser Glasses?

    No did not do this... what is the correct procedure for this?

    Thanks

  5. #5
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Before drum was replaced the life of the original was at 128 I believe.

  6. #6
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Quote Originally Posted by RayCR View Post
    1. Replacement Black Drum is brand new genuine Canon not a rebuild or anything like that.

    2. Did you use the Cleaning Wand (blue rod in front cover) to clean the Laser Glasses?

    No did not do this... what is the correct procedure for this?

    Thanks
    The info for the use of this Cleaner is printed inside the front cover, however above the Waste Toner Container are 4 rectangular "holes" or slots numbered 1 to 4 (4 being Black Unit) slide the Wand (with the Pad facing down) through the slots a couple of times to clean each Laser Glass .

  7. #7
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Cleaning wand... all sorted!

  8. #8
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Should I put the original drum back in?

  9. #9
    Field Supervisor 500+ Posts
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    not with 128% life you'll be back there in a week or so. Save yourself the call and put the drum in.

  10. #10
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    Re: IRC2880i White lines on black prints before & after replacing black drum

    Thanks for the advice all.

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