CANON IRC2380i (E-067-001) NO BLACK

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  • SAZ911
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 193

    #1

    CANON IRC2380i (E-067-001) NO BLACK

    HI ALL,

    Has anyone had this issue, the black does not print, there are slight specs where the black should be. same for printing or copying.

    It also come up with e-067-001 intermittently.

    I have replaced HVT1, LASER ASSY and the DC CONTROLLER as well as the whole process unit (including DRUMS, HVT 2, ITB, complete unit) from a working machine and get the same result.

    any ideas would be much appreciated....

    please see attached image of gradation......
    0903_001.jpg
    SAZ911..........
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: CANON IRC2380i (E-067-001) NO BLACK

    update software to latest and replace the black drum. verify that the drum life is reset in service mode.

    Comment

    • vamoursly
      Trusted Tech

      250+ Posts
      • Sep 2011
      • 273

      #3
      Re: CANON IRC2380i (E-067-001) NO BLACK

      Looks like the clutch is not engaging and driving the black drum, do a search in the forum Teckat uploaded a shed load of images of a depressed clutch

      V

      Comment

      • SAZ911
        Trusted Tech

        100+ Posts
        • Mar 2013
        • 193

        #4
        Re: CANON IRC2380i (E-067-001) NO BLACK

        Originally posted by vamoursly
        Looks like the clutch is not engaging and driving the black drum, do a search in the forum Teckat uploaded a shed load of images of a depressed clutch

        V
        hi,

        thanks, did just go through the drive and clutches and all seems well.....
        SAZ911..........

        Comment

        • vamoursly
          Trusted Tech

          250+ Posts
          • Sep 2011
          • 273

          #5
          Re: CANON IRC2380i (E-067-001) NO BLACK

          If the drives and clutches look fine I would change the drum, easiest thing to do, then I would start looking at voltages going to the drum

          V

          Comment

          • dickiebob
            Technician

            50+ Posts
            • Sep 2011
            • 66

            #6
            Re: CANON IRC2380i (E-067-001) NO BLACK

            Originally posted by SAZ911
            HI ALL,

            Has anyone had this issue, the black does not print, there are slight specs where the black should be. same for printing or copying.

            It also come up with e-067-001 intermittently.

            I have replaced HVT1, LASER ASSY and the DC CONTROLLER as well as the whole process unit (including DRUMS, HVT 2, ITB, complete unit) from a working machine and get the same result.

            any ideas would be much appreciated....

            please see attached image of gradation......
            [ATTACH=CONFIG]22345[/ATTACH]
            Had this yesterday - black dev drive clutch, gear on the end broken.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: CANON IRC2380i (E-067-001) NO BLACK

              Originally posted by SAZ911
              HI ALL,

              Has anyone had this issue, the black does not print, there are slight specs where the black should be. same for printing or copying.

              It also come up with e-067-001 intermittently.

              I have replaced HVT1, LASER ASSY and the DC CONTROLLER as well as the whole process unit (including DRUMS, HVT 2, ITB, complete unit) from a working machine and get the same result.

              any ideas would be much appreciated....

              please see attached image of gradation......
              [ATTACH=CONFIG]22345[/ATTACH]
              ---------------------------------------------------------------

              Check if the coupling within the Drum Drive has compressed.


              seen this a few times



              Also check Developing Drive Assembly, for a broken gear on the Black Developer Sleeve Drive Clutch CL4.
              the Black Developer Sleeve Drive Clutch was replaced to resolve the issue. The part number for the drive clutch is FM2-3581-000.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • charm5496
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2008
                • 2387

                #8
                Re: CANON IRC2380i (E-067-001) NO BLACK

                I have seen this issue several times in the past month where the shutters are just not opening up all the way blocking the laser from writing on the drum surface, but since you have no black coming through and the E067 code I would take a look at your ITB unit either the HVT connection for the black primary roller is not good on the frame or you have a bent pin or something.
                Accidents don't just happen. They must be carelessly planned.

                Comment

                • SAZ911
                  Trusted Tech

                  100+ Posts
                  • Mar 2013
                  • 193

                  #9
                  Re: CANON IRC2380i (E-067-001) NO BLACK

                  hi all

                  thanks for your help guys. much appreciated....

                  so it is the clutch in the end (CL4), removed it and found that it doesn't lock, just spins freely.

                  FYI....i also found that there was a heap of clean developer, just behind the laser right under the black drum. i think this may be a symptom of having a faulty developer clutch.....just putting it out there.......

                  thanks again guys...
                  SAZ911..........

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: CANON IRC2380i (E-067-001) NO BLACK

                    Originally posted by SAZ911
                    hi all

                    thanks for your help guys. much appreciated....

                    so it is the clutch in the end (CL4), removed it and found that it doesn't lock, just spins freely.

                    FYI....i also found that there was a heap of clean developer, just behind the laser right under the black drum. i think this may be a symptom of having a faulty developer clutch.....just putting it out there.......

                    thanks again guys...
                    ----------------------------------------------------------------

                    Problems > It's usually right in front of u
                    good luck~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • 5ercar
                      Technician
                      • Aug 2012
                      • 10

                      #11
                      Re: CANON IRC2380i (E-067-001) NO BLACK

                      hello!

                      I had the sam problem with no black!

                      Black drum stopped hard, and destroyed white manual cluch and also black developer electro-magnetic clutch!

                      Problem was discovered by replacing two clutches with each other! Then there was no magenta!

                      I ordered new cluch, replaced it and now workd fine!

                      Sorry for bad english!

                      Comment

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