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  1. #1
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    ir5075: cassette no. 3 and 4 not detected

    Please help...
    My ir5075 has no detected cassette no. 3 and 4 (legal & A3), so it's can't be use for copy (cassette no. 3 and 4). How to fix it?
    Pic:
    the problem.jpg

    either any paper or not, there is no paper indication..

    Thanks for your help..

  2. #2
    Service Manager 10,000+ Posts
    ir5075: cassette no. 3 and 4 not detected

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    Re: ir5075: cassette no. 3 and 4 not detected

    Quote Originally Posted by zooee View Post
    Please help...
    My ir5075 has no detected cassette no. 3 and 4 (legal & A3), so it's can't be use for copy (cassette no. 3 and 4). How to fix it?
    Pic:
    the problem.jpg

    either any paper or not, there is no paper indication..

    Thanks for your help..

    ------------------------------------------


    If after doing the Copier>Function>CST adjustment did u do this ???

    When performing the paper size adjustments COPIER>FUNCTION>CST>C3-STMTR, COPIER>FUNCTION>CST>C3-A4R, COPIER>FUNCTION>CST>C4-STMTR, and COPIER>FUNCTION>CST>C4-A4R a value of 0 is displayed instead of the correct value.
    This model requires paper to be in the tray in order to perform the adjustment.
    If no paper is in the tray a value of 0 will be displayed.



    If the cassette still does not register a size, replace the sensor PCB for the cassette 3 or 4. The part number for the sensor PCB is FM2-3786-000.
    After replacing the Sensor PCB, perform the Copier>Function> CST adjustment. Make sure you cycle the power switch to store the new adjustment.
    Also make sure the Copier> Option > Body>model SZ2 is set correctly and Copier>Option>User >Size Detection is set.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: ir5075: cassette no. 3 and 4 not detected

    Check for paper behind the cassette...with no paper size displayed it looks like machine doesn't know cassette is closed. If it was a lifter issue,it would show paper size but ask to load paper

  4. #4
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    Thumbs up Re: ir5075: cassette no. 3 and 4 not detected

    Finally, the problem was over
    Thanks for teckat & Canuck, I combined solution from you guys ..

    First, I do this (from teckat):
    If after doing the Copier>Function>CST adjustment did u do this ???

    When performing the paper size adjustments COPIER>FUNCTION>CST>C3-STMTR, COPIER>FUNCTION>CST>C3-A4R, COPIER>FUNCTION>CST>C4-STMTR, and COPIER>FUNCTION>CST>C4-A4R a value of 0 is displayed instead of the correct value.
    This model requires paper to be in the tray in order to perform the adjustment.
    If no paper is in the tray a value of 0 will be displayed.
    ***
    but later, the paper was always jamming ..


    The solution (from Canuck):
    Check for paper behind the cassette...with no paper size displayed it looks like machine doesn't know cassette is closed. If it was a lifter issue,it would show paper size but ask to load paper


    ***
    finally the problem was actually solved .. (hopefully no more)

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