Originally Posted by
Canuck
The application is over-riding the driver. In Word under page options(i believe),check the settings for the envelope.Correct envelope has to be registered in Word. Even if you pick COM10 in the driver(having registered envelope as COM10 in the manual feed tray),it has to be told back in Word to use COM10. Sounds confusing but I've been down this route a few times. The flaky photo-interrupt(changed many) has to do with detecting any paper inserted in bypass tray. If you have no issues sensing other media put into manual tray(stick it in,asks what size),then it is not the machine but the way the job is sent to it. Bet a beer Word is causing it or VR for bypass has to be re-programmed(service mode)
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