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  1. #1
    Trusted Tech 50+ Posts macuk's Avatar
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    irc1028i e-maintenance issue

    Is anyone having issues with e-rds on these machines? Have a few out there are not registering on the portal. Com test is ok but they don't show up at the office system. Any Ideas?

  2. #2
    Field Supervisor 500+ Posts
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    Re: irc1028i e-maintenance issue

    serial number of the machine has to be added to ugwportal before you run a com-test. Only issue I've had with it personally. Other than that try clearing the rds data, set rds to 0, reboot and redo the rds to 1 and com test.

    COPIER > Function > Clear > ERDS-DAT and press OK

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