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  1. #1
    Jekjek
    Guest

    Downloading Firmware

    Hi,
    I have Problem when downloading firmware IR5570
    The machine already connected to the pc.
    when i try to hdd format,
    i got notice "HDformat, if it is required, register it to the SST"





    and then i try downloading firmware,
    i got E244.





    what should i do??
    how to register HDD format to the SST??

    regards

  2. #2
    Senior Tech 100+ Posts HELIO240's Avatar
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    Re: Downloading Firmware

    Hi, Your service support tools seem be a old version 3.11 this version is not compatible with the equipment the last version is 4.72 . Try a last version.

  3. #3
    Field Supervisor 500+ Posts
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    Re: Downloading Firmware

    As HELIO stated - download the latest version 4.72 of SST, here is an explanation of your SST Error (though it is an IR7000).

    Service Support Tool Error E244
    Error response 0803: Write error has happened on the machine.
    This error will occur when a HDD Format is not performed prior to upgrade.



    The ALL_HDF Batch File and Formatting the Hard Drive
    :
    The ALL_HDF batch file does NOT format the HDD. The HDD must be formatted by using the HDFormat file. On the iR7000 machines, you must connect to the device in 'Single Mode' to format the HDD with the HDFormat file.



  4. #4
    Service Manager 250+ Posts
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    Re: Downloading Firmware

    Yes install the latest SST & if that doesn't work delete & reinstall the firmware to the SST.

    I have the new SST on my website below (free download)

  5. #5
    Junior Member
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    Re: Downloading Firmware

    Quote Originally Posted by Canon.Tech View Post
    Yes install the latest SST & if that doesn't work delete & reinstall the firmware to the SST.

    I have the new SST on my website below (free download)
    Hi. Where? May you help me? I don't see the link or the URL to your website

  6. #6
    Service Manager 10,000+ Posts
    Downloading Firmware

    teckat's Avatar
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    Re: Downloading Firmware

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Service Manager 5,000+ Posts
    Downloading Firmware

    copier tech's Avatar
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    Re: Downloading Firmware

    Caring is sharing!

    Here's the SST you need:

    https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
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    Re: Downloading Firmware

    Quote Originally Posted by copier tech View Post
    Caring is sharing!

    Here's the SST you need:

    https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8
    Thanks a lot!!!!

  9. #9
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    Re: Downloading Firmware

    Quote Originally Posted by copier tech View Post
    Caring is sharing!

    Here's the SST you need:

    https://mega.co.nz/#!FY0Q1CDK!4vDmL4...vgKyhLc4zA3AI8

    My misstake... I need for imageRunner 3300with network conectivity.

    Thanks in advance

  10. #10
    Service Manager 10,000+ Posts
    Downloading Firmware

    teckat's Avatar
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    Re: Downloading Firmware

    Quote Originally Posted by jrryval View Post
    My misstake... I need for imageRunner 3300with network conectivity.

    Thanks in advance
    ===============================================
    U show SST & 5570 in your post

    there is no individual SST for iR's all use the same SST--
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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