hello. I am trying to get over an error jam on ir 3225n. the sensors that appear in service with jams are ps9 and ps11. unfortunately i dont know exactly where they are located and how to fix them. any help is much appreciated . ty
hello. I am trying to get over an error jam on ir 3225n. the sensors that appear in service with jams are ps9 and ps11. unfortunately i dont know exactly where they are located and how to fix them. any help is much appreciated . ty
If you highlight the jam code in service mode>display it will show you a diagram of where it jammed.
the Ps9 and ps11 are the paper path sensors .Ps9 located below fuser and ps11 in fuser unit.Try to replace or clean all the feed rollers as this kind of jam mainly occurs due to delay in paper path.also chek the ps9 sensor flag .it gets worn out .do chek the jam code in service mode
And lets not forget the black damper pads on the black flappers on the door
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