Canon IR3245i Finisher issue

[Canuck]

Thanks for the reply Just.

I think its the external Finisher.

But I will try your suggestion when I get back to that copier.

Right now I have it running in Limited Functions Mode (they were not using the Finisher functions anyway, so its not a big issue for them!!)

You don't know? Is it inside the belly of the machine or is it mounted on end of machine.....not rocket science. If its external,did you read my bulletins? They will fix it probably. Go ahead and order a board if you think thats what it is

[teckat]

Looks like it will be a couple of days till the part comes in. (3rd party vendor shipping issue)

Is there anything else I might be able to rule out before I get the board in?

I would love to be able to get this finisher back up and not need the PCB.

I have tried all the options given up to this point and still No -Joy!!

Any further assistance will be appreciated.

Thanks in advance.

IKE

-----------------------------------------------
this may be your issue on OUTPUT TRAY MESSAGE/ a stuck flag here will assume paper is present in location


Look at this pic below- if this is your set up/ look at outline in RED-

Check this OUTPUT TRAY location for a stuck flag

3245.JPG



or is this your set-up below


3245--.JPG

[IkeW0491]

You don't know? Is it inside the belly of the machine or is it mounted on end of machine.....not rocket science. If its external,did you read my bulletins? They will fix it probably. Go ahead and order a board if you think thats what it is

Sorry Canuck,

FOrgot to get back yesterday with update.

It is internal (slides out for access).

Forgot to add this tid-bit.

IKE

[teckat]

sorry canuck,

forgot to get back yesterday with update.

It is internal (slides out for access).

Forgot to add this tid-bit.

Ike

----------------------
check for a stuck flag



3245 option.JPG

[IkeW0491]

----------------------
check for a stuck flag



3245 option.JPG

Hi TekCat,

If your talking about the little black plastic flags that move up and down when the paper is on them to indicate paper in the tray, these are not sticking and they appear to be operating normally.

Thanks for the suggestion.

If I am wrong on what I am saying about the flags, please enlighten me as to their location and description.

Thank you again

IKE

[teckat]

If u still receive remove paper -- the sensor needs to be check--

[IkeW0491]

Hi Tekcat,

I have the one similar to the top pic,

But I have two paper trays on the finisher.

I have checked the flags on both trays, they both are functioning normally and do not appear to have any foreign matte in their crevices either.

Still not sure what is causing the issue.

Thanks again.

IKE

-----------------------------------------------
this may be your issue on OUTPUT TRAY MESSAGE/ a stuck flag here will assume paper is present in location


Look at this pic below- if this is your set up/ look at outline in RED-

Check this OUTPUT TRAY location for a stuck flag

3245.JPG



or is this your set-up below


3245--.JPG

[teckat]

Top pic shows external two tray finisher --Do u seethe red outlined area ? That is output tray i mean

[IkeW0491]

Yeah Tek,

I Checked the flags, they are Not sticking anywhere

I don't have the 2 tray external finsher.

Mine has the "S1"fnisher I think.

It is built into the machine and you have to slide it out to work on it.

Has 2 trays on it and they stick partway out the side of the machine just past the cover for the ADF.


Actually Tek, I do have the bottom pic setup.

Sorry These pics are small and hard to see details on them.

Top pic shows external two tray finisher --Do u seethe red outlined area ? That is output tray i mean

[teckat]

Ok -- it is a S1
Like i said- just because u can move flags -- this does not determin if a sensor is good or bad unless checked in service mode or from the connection to it's signal pcb.

If u still receive that message to remove paper--u need or a tech needs to check signals