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  1. #1
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    Paper jam in IR1600

    Hello Everybody,
    I face paper jam problem in IR 1600 using bypass try when i use free size paper 345mmX215mm,the paper is jam on fixing unit some time cross middle of paper or just before deliver with paper curl sound.I like to confirm besides free size paper 345mmX215mm all other size like A4,A4R,A3,B4 paper going on bypass very freely & continuously with out any error or paper jam & also using this size paper in pickup unit the output paper is OK.For do the remedy I clean bypass charging roller,still the problem is fix.Can any body fix the problem?

    Thanks& Regard
    Guna.

  2. #2
    Service Manager 10,000+ Posts
    Paper jam in IR1600

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    Re: Paper jam in IR1600

    Quote Originally Posted by Guna View Post
    Hello Everybody,
    I face paper jam problem in IR 1600 using bypass try when i use free size paper 345mmX215mm,the paper is jam on fixing unit some time cross middle of paper or just before deliver with paper curl sound.I like to confirm besides free size paper 345mmX215mm all other size like A4,A4R,A3,B4 paper going on bypass very freely & continuously with out any error or paper jam & also using this size paper in pickup unit the output paper is OK.For do the remedy I clean bypass charging roller,still the problem is fix.Can any body fix the problem?

    Thanks& Regard
    Guna.
    -----------------------------------------------------------------

    possibility is that the paper size selected for the stack bypass in the menu does not match the paper actually set on the stack bypass.

    Workaround :




    imageRUNNER 2000 / 1600

    set bypass setting to OFF

    1. Press Additional Functions.
    2. Press OK for 1. Common Settings
    3. Go to 4. Use Stack Bypass
    4. Press OK
    5. Make sure the the Stack Bypass setting is set to OFF. If it is ON use the arrow key to change it.
    When the setting of the Stack Bypass is set to ON, the machine will only allow you to choose one paper size. For example if you set it to LTR, and place 11X17 on the glass, and place LTR-R in the stack bypass tray, and run the copy, the message ''Incorrect Paper Size'' will occur. The machine will lock up, and you will have to either open and close the front cover or turn the machine off and on again to get out of it.
    When the setting is set to OFF, when you place a document in the bypass tray, it will allow you to choose the correct paper size.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: Paper jam in IR1600

    Thanks for reply,but I like to inform you that,the paper size I mention goes some times using bypass try but it is jam frequently & also regularly as mention above.

    Regards Guna.

  4. #4
    Service Manager 10,000+ Posts
    Paper jam in IR1600

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    Re: Paper jam in IR1600

    Quote Originally Posted by Guna View Post
    Thanks for reply,but I like to inform you that,the paper size I mention goes some times using bypass try but it is jam frequently & also regularly as mention above.

    Regards Guna.
    ------------------
    frequently & also regularly


    Post the jam codes ----
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: Paper jam in IR1600

    No code is appear only paper jam shows.

    Regards Guna.

  6. #6
    Service Manager 10,000+ Posts
    Paper jam in IR1600

    teckat's Avatar
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    Re: Paper jam in IR1600

    Quote Originally Posted by Guna View Post
    No code is appear only paper jam shows.

    Regards Guna.
    ------------------------

    u need to look at Jam/Error Log Report in service mode



    Service Report
    You can generate a report on detailed error information or settings made in service mode from among the following service reports:
    #10 REPORT
    1. System Data List
    Indication : SERVICE DATA
    Type : service mode #1 through #7, #13, start date output
    2. Key History Report
    Indication : KEY HISTORY REPORT
    Type : 1800 key press made since most recent generation of history
    3. Counter Report
    Indication : COUNTER REPORT
    Type : maintenance/parts counter output
    changes made to the defaults of user data list and system data list;
    system dump list
    (for particulars of maintenance/parts counters, see 5.4.7 of Chapter 13)
    4. Jam/Error Log Report
    Indication : JAM/ERR LOG REPORT
    Type : jam, error, alarm history

    5. Specifications Report
    Indication : PRINT SPEC REPORT
    Type : TYPE settings, memory size, ROM indication, adjustment data
    Attached Files Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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