Canon ir 5065 black screen, cycles, green light on

[repairman]

Hello. I have an ir 5065 with a black or unlit touch screen. Copier acts like its in sleep mode. cycles up, has power light on panel.

over the weekend the customer had someone move the copier from on e room to another and this is what they came back to on Monday. I think they may have just pulled the cable from wall before shutting down

checked the contrast dial
swapped out panel ass'y
reset dimm, swapped slot
reset boot
swapped hdd
tried *28* boot up to download to see anything on screen....no go
reset all connections on main cont

Thanks for any help on this

repairman

[kuby]

Had a ir 6020 do something just like that, ended up being a grounding issue around the panel. Took the panel off and cleaned the area around the touch screen and reseated all the connections for the panel, booted up and displayed after that.

[charm5496]

Hello. I have an ir 5065 with a black or unlit touch screen. Copier acts like its in sleep mode. cycles up, has power light on panel.

over the weekend the customer had someone move the copier from on e room to another and this is what they came back to on Monday. I think they may have just pulled the cable from wall before shutting down

checked the contrast dial
swapped out panel ass'y
reset dimm, swapped slot
reset boot
swapped hdd
tried *28* boot up to download to see anything on screen....no go
reset all connections on main cont

Thanks for any help on this

repairman

Normally a dead screen and green light points to a bad Main Controller or RAM. I have seen it be the power supply one time though.

[repairman]

Thanks for the info. I will be heading back out with a few pcb's in tow and see what happens.

Much appreciated!

[repairman]

Ok well it was the main controller. swapped out the whole assembly, it worked so I started swapping out everything attached to the controller. Just a bad board.

Anyone know someone beside Hytec that repairs these boards or a good deal on used?

Thanks for all the input. Hope this helps someone else

[Brian8506]

Nationwide in Kansas. 866-655-8676 www.nwrsinc.com

[charm5496]

same here.
We only deal with NWRS. Techs there are great and the folks in the office do their best to take care of us when we have a need

[Brian8506]

I agree although their shipping is high if you need next day.

same here.
We only deal with NWRS. Techs there are great and the folks in the office do their best to take care of us when we have a need

[repairman]

Thanks and I did order from nationwide. good deal and exchange program really helps. $270 exchange