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Thread: ir 2870

  1. #1
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    ir 2870

    there is a error code E000225-0001

    what it means and what should be done?

  2. #2
    Senior Tech 100+ Posts
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    Re: ir 2870

    Related to scanner. check scanner cable

  3. #3
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    ir 2870

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    Re: ir 2870

    Make sure the platen glass has the red arrow in the rear left corner of the machine top plate. As indicated in the picture below, the red arrow should be right above the CIS ribbon cable when the glass is installed correctly.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    Canon ir 2870 error code 000024-0001

    Shows Error code 000024-0001 frequently. I have cleaned the dp unit but still it occurs after one or two copy.
    Suggest plz

  5. #5
    Service Manager 10,000+ Posts
    ir 2870

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    Re: Canon ir 2870 error code 000024-0001

    Quote Originally Posted by sundeep202 View Post
    Shows Error code 000024-0001 frequently. I have cleaned the dp unit but still it occurs after one or two copy.
    Suggest plz
    not the doc feeder... the scanner below the glass! look in your manual for disassembly instructs and adjustments

  6. #6
    Service Manager 10,000+ Posts
    ir 2870

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    Re: Canon ir 2870 error code 000024-0001

    Quote Originally Posted by sundeep202 View Post
    Shows Error code 000024-0001 frequently. I have cleaned the dp unit but still it occurs after one or two copy.
    Suggest plz


    E024 = developing assembly connector disconnection

    Look at the inside surface of the developer where the toner sensor is mounted while rotating the developer cylinder in the correct direction.
    There is a Mylar scraper sheet that needs to touch the inside surface of the developer wall.
    In the image below the inside surface of the developer wall is being touched by the Mylar scraper blade.
    If the blade is damaged or broken off the toner will not be cleaned off of the sensor and give the error code E024.

    If the blade is the problem the developer will need to be replaced.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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