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Thread: ir 2318

  1. #1
    Trusted Tech 50+ Posts pulkit jain's Avatar
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    ir 2318

    in ir 2318 machine shows an error of "LOAD PLAIN A4 SIZE PAPER"
    i had -
    1.clean the clutches
    2.change the rubber rolle
    3.paper quality is all right
    4.checkout most of the parts
    now i have doubt that this can be happen because of fault in the fixing unit (because the paper jam in the fixing unit, and sometimes it jams in the drawer)

  2. #2
    Service Manager 10,000+ Posts
    ir 2318

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    Re: ir 2318

    Quote Originally Posted by pulkit jain View Post
    in ir 2318 machine shows an error of "LOAD PLAIN A4 SIZE PAPER"
    i had -
    1.clean the clutches
    2.change the rubber rolle
    3.paper quality is all right
    4.checkout most of the parts
    now i have doubt that this can be happen because of fault in the fixing unit (because the paper jam in the fixing unit, and sometimes it jams in the drawer)
    =========================
    "LOAD PLAIN A4 SIZE PAPER"



    at what point does that message show on panel
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Trusted Tech 50+ Posts pulkit jain's Avatar
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    Re: ir 2318

    Quote Originally Posted by teckat View Post
    =========================



    at what point does that message show on panel
    it shows when paper jam in fixing unit and also when it pass out from fixing unit

  4. #4
    Service Manager 10,000+ Posts
    ir 2318

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    Re: ir 2318

    Quote Originally Posted by pulkit jain View Post
    it shows when paper jam in fixing unit and also when it pass out from fixing unit
    ------------------------
    what paper size is selected
    what location is paper selected from

    is this message to load A4 show when u print from other sizes ?

    is this from glass copies and network print selections


    be more specific
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: ir 2318

    Quote Originally Posted by pulkit jain View Post
    in ir 2318 machine shows an error of "LOAD PLAIN A4 SIZE PAPER"
    i had -
    1.clean the clutches
    2.change the rubber rolle
    3.paper quality is all right
    4.checkout most of the parts
    now i have doubt that this can be happen because of fault in the fixing unit (because the paper jam in the fixing unit, and sometimes it jams in the drawer)
    Replace the registration clitch.

    Rachid
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  6. #6
    Trusted Tech 50+ Posts pulkit jain's Avatar
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    Re: ir 2318

    Quote Originally Posted by teckat View Post
    ------------------------
    what paper size is selected
    what location is paper selected from

    is this message to load A4 show when u print from other sizes ?

    is this from glass copies and network print selections


    be more specific

    what paper size is selected - A4
    what location is paper selected from - both drawer and stack bypass

    is this message to load A4 show when u print from other sizes ? No, but it shows to load correct paper size which is used at that time
    like if I use A3 and if jams than it shows to load correct paper A3

    is this from glass copies and network print selections - both from copy and print

  7. #7
    Trusted Tech 50+ Posts pulkit jain's Avatar
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    Re: ir 2318

    Quote Originally Posted by Rachid.Akli View Post
    Replace the registration clitch.

    Rachid
    i think that your answer is quite good

    i had change the registration clutch but i works for few copies or prints

    one more question

    this problem can occurs because of fixing unit

  8. #8
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    Re: ir 2318

    Quote Originally Posted by pulkit jain View Post
    what paper size is selected - A4
    what location is paper selected from - both drawer and stack bypass

    is this message to load A4 show when u print from other sizes ? No, but it shows to load correct paper size which is used at that time
    like if I use A3 and if jams than it shows to load correct paper A3

    is this from glass copies and network print selections - both from copy and print
    '' Is this message to load A4 show when u print from other sizes? NO!''
    Teckat's lead is good; It has something to do with paper size settings, do this: Place A4 size papers in the cassette, After selecting the correct paper size as demanded by the machine, power cycle the machine to allow the settings to take effect. I had a similar problem with an iR2018, tossed me up and down for seveal minutes till I 'accidentally' switched the machine off then on, after selecting paper size. Then when I tried the message had disappeared and it worked. I can't explain why it happened that way, but it worked. Yours may be similar or different.

  9. #9
    Service Manager 10,000+ Posts
    ir 2318

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    Re: ir 2318

    Quote Originally Posted by pulkit jain View Post
    i think that your answer is quite good

    i had change the registration clutch but i works for few copies or prints

    one more question

    this problem can occurs because of fixing unit


    Remove> reseat the Dimms and Connectors on the Main Controller.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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