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  1. #1
    Technician mkarip's Avatar
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    CLC5151 Magenta missing

    Hello community

    Magenta becoming in the last weeks weaker and weaker, now missing totally.
    Magenta Drum works perfectly in another machine.

    Grateful for any help
    Attached Files Attached Files

  2. #2
    Senior Tech 100+ Posts
    CLC5151 Magenta missing

    Gamut's Avatar
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    Re: CLC5151 Magenta missing

    Check Magenta transfer roll in ITB unit (or swap unit for another) if ok swap magenta and cyan laser unit to diagnose problem.

  3. #3
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: CLC5151 Magenta missing

    Quote Originally Posted by mkarip View Post
    Hello community

    Magenta becoming in the last weeks weaker and weaker, now missing totally.
    Magenta Drum works perfectly in another machine.

    Grateful for any help
    The magenta drum is not being supplied with toner. Be sure that the magenta toner cartridge is opening when you insert it in the machine.

    Rachid
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  4. #4
    Service Manager 10,000+ Posts
    CLC5151 Magenta missing

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    Re: CLC5151 Magenta missing

    Quote Originally Posted by mkarip View Post
    Hello community

    Magenta becoming in the last weeks weaker and weaker, now missing totally.
    Magenta Drum works perfectly in another machine.

    Grateful for any help
    ---------------------------------------------

    No Magenta Developed on the Drum, ITB or Paper

    I can see no MANGETA on paper test print/ did u check if MAGENTA is on ITB ??--
    REMOVE COVER by ITB UNIT>LOOK IN during PG10 TEST

    * Drum ground tab - Check and clean the drum ground tab located inside the front drum access cover.
    * Developer drive motor - Test for motor operation in service mode: Copier/Function/Part-Chk/Mtr, Y=18, M=19,C=20,K=21
    * Re-seat connector J103 on DC Controller 2 Maisy pcb - (provides signals to developer motors), then run motor test again.



    Test Magenta laser by swapping the Black and Magenta Laser Harness which connects to the laser units.

    With the harness swapped the Black Image should be lost. / that confirms MAGENTA LASER is GOOD


    Replace DC Controller #1 if that test is confirmed ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Field Supervisor 500+ Posts roho's Avatar
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    Re: CLC5151 Magenta missing

    I had a similar issue, however mine was black. No error codes involved. The image would fluctuate, and eventually weaken. Turned out to be the laser. Sounds similar to my situation.

  6. #6
    Service Manager 10,000+ Posts
    CLC5151 Magenta missing

    teckat's Avatar
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    Re: CLC5151 Magenta missing

    some newer posted reply's are missing/ from web site issue other day


    poster replied that M Laser was replaced for fix
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Field Supervisor 500+ Posts
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    Re: CLC5151 Magenta missing

    Quote Originally Posted by teckat View Post
    some newer posted reply's are missing/ from web site issue other day


    poster replied that M Laser was replaced for fix
    I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
    I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
    Well, that was an HP printer, for a canon, the story could be different.

  8. #8
    Technician mkarip's Avatar
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    Re: CLC5151 Magenta missing

    Quote Originally Posted by DAG COPIERS & COMPUTERS View Post
    I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
    I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
    Well, that was an HP printer, for a canon, the story could be different.

    Thanks for your Suggestion

    That would be too easy
    But I will clean the removed M laser nevertheless,
    publish result in a few days.
    Thanks again

  9. #9
    Field Supervisor 500+ Posts
    CLC5151 Magenta missing

    Blizzoo's Avatar
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    Re: CLC5151 Magenta missing

    Quote Originally Posted by DAG COPIERS & COMPUTERS View Post
    I would agree with the poster about replacing the the M laser, BTW, only last week I had exactly the same issue of magenta fading gradually until it eventually disappeared altogether from the printed copies. The machine? Not a canon color copier, but a HP LJ 2600n. The solution was simple, no need to replace the M laser; Simply removed the laser unit from the machine, opened the top cover and thoroughly cleaned the optics especially the reflecting mirror for the magenta, and the imaging lenses with a lint free cotton swab; I also did blowing off the dust in the unit. I took sometime doing the work, very carefully though considering it is a precision part. I also cleaned the ITB.
    I was surprised with the resultant excellent prints after re-assembling. Somehow dust (and moisture?) seem to have found its way into the laser unit. Talk of trying 'to do something' before considering a replacement laser.
    Well, that was an HP printer, for a canon, the story could be different.
    The magenta mirrors become more dirty in time because under the toner M cartridge is a Cooler that cause that,suction dust and other impurities.Common manifestation on Canon LBP 5000,HP LJ 1600.Unfortunatly is a hard work reaching and clean the laser unit

  10. #10
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: CLC5151 Magenta missing

    Have you done a full auto gradations? Do it on all paper weights. I think a clc5151 is like an irc5185 here. Not sure. If so, I've seen drum motors go bad...lose magenta,especially heavy..

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