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  1. #11
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    Quote Originally Posted by northernlife View Post
    Fuser is running faster than the fixing delivery or delivery rollers. And the delivery solenoid isn't extending far enough but that would usually cause a jam. L

    After more digging I cannot find a fixing speed adjustment in service mode. So I'm pointing at PS37 being late or PS41 being late. Ensure that the fixing delivery rollers are all in good shape, 1 aluminium, 1 rubber, 1 sponge and 1 black aliminium. I'm fairly certain your fixing is turning faster than the delivery or the delivery isn't rotating properly.

    Are you getting any jam codes at all or just the wrinkled copies?

    Hi Northern,

    No jam codes at all listed (the last jam on the machine was back in early October, believe it or not).

    so how can I tell if either of those sensors is faulty?

    THanks again.

    IKE

  2. #12
    Service Manager 10,000+ Posts
    Canon IR C5051 Copies comingout Wrinkled

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    Re: Canon IR C5051 Copies comingout Wrinkled

    Quote Originally Posted by IkeW0491 View Post
    Update # 3

    Ok so I slid the finisher back about 6" or so and watched it print copies, I could see wrinkled pages pass between the copier and the finisher, so that definitely rules out the finisher as the culprit.

    Where else in the copier would I check to see what is causing the wrinkling?

    Like I said earlier, it appears that it is not happening at the fixer phase because all the text it present (eventhough it is smudged from wrinkling it is there).

    Where else beyond the fixer and before the finisher would I check to see what might be causing the wrinkling?

    Thanks so much for the support.

    IKE

    ---------------------------------------------------


    have u tested Enlargement & Reduction modes> this test is a must !!!!!!!!!


    Have u tested with plain >no text on Paper
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #13
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    No TekCat,

    But I will try those 2 tests now.

    I did make a single copy earlier with no crease/ wrinkling, but that may have been an anomaly

    Be back with an update in a bit.

    IKE

  4. #14
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    Latest Update

    After trying what TekCat suggested:

    With a Plain blank I made 5 copies fine, then reset counter 10 to and the first page was wrinkled, no others in that lot.

    then I tried enlarging made 3 copies going from 8.5 * 11 to 11 * 17 no wrinkling. (enlargement was @ 115%
    switched back to 8.5 * 11 for paper and first page was wrinkled.

    So what else need I check, (should I just get a piece of C-4 and take care of it LOL)

    I also took the ITB out and checked to make sure it was not skewed or pulling to 1 side or the other, as far as I could tell it was normal and running true to tracking.


    Thanks again for all the assistance and help.

    IKE

  5. #15
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    Re: Canon IR C5051 Copies comingout Wrinkled

    The paper you are using, does it meet the specifications? Check conditions of paper such as the moisture content. Try to use paper from a fresh wrapper. Don't forget to shuffle the papers before loading onto the cassette.

  6. #16
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    Hi Dag,

    The users tried new paper yesterday, the paper is what we have been using since we have been using it.

    Thanks dag.

  7. #17
    Service Manager 10,000+ Posts
    Canon IR C5051 Copies comingout Wrinkled

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    Re: Canon IR C5051 Copies comingout Wrinkled

    Quote Originally Posted by IkeW0491 View Post
    Latest Update

    After trying what TekCat suggested:

    With a Plain blank I made 5 copies fine, then reset counter 10 to and the first page was wrinkled, no others in that lot.

    then I tried enlarging made 3 copies going from 8.5 * 11 to 11 * 17 no wrinkling. (enlargement was @ 115%
    switched back to 8.5 * 11 for paper and first page was wrinkled.

    So what else need I check, (should I just get a piece of C-4 and take care of it LOL)

    I also took the ITB out and checked to make sure it was not skewed or pulling to 1 side or the other, as far as I could tell it was normal and running true to tracking.
    ------------------------------------------------------------

    Thanks again for all the assistance and help.

    IKE
    new ream of LETTER sounds like a solution test--

    is this what u did ____
    when u place 11x17 on glass and run a Reduction to Letter paper do u get wrinkles ??

    when u place a business card on glass and run Enlargement to Letter paper do u get wrinkles ??

    this is testing correct speed path to fixing
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #18
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    Actually Tek,

    I took an 8.5 * 11 and enlarged it to 115% onto 11 * 17 paper & 8.5 * 11 paper.

    Didn't get wrinkles on 11 * 17 but did on 8.5 * 11.

    Never did reduction test, since it was wrinkling on the enlargement test. figured it would do it that way also.

    IKE

  9. #19
    Senior Tech 100+ Posts IkeW0491's Avatar
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    Re: Canon IR C5051 Copies comingout Wrinkled

    Last Update until MOnday.

    Went into Service mode and ran NIP-CHK, gave NG! message on screen.

    Have already ordered Pressure Roller, and Fixing Inlet Guide.

    Anything Else I might need to try?

    Thanks again, your assistance is truly appreciated.

    IKE

  10. #20
    Service Manager 10,000+ Posts
    Canon IR C5051 Copies comingout Wrinkled

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    Re: Canon IR C5051 Copies comingout Wrinkled

    Quote Originally Posted by IkeW0491 View Post
    Last Update until MOnday.

    Went into Service mode and ran NIP-CHK, gave NG! message on screen.

    Have already ordered Pressure Roller, and Fixing Inlet Guide.

    Anything Else I might need to try?

    Thanks again, your assistance is truly appreciated.

    IKE
    =======================================

    No---u probably have done this below-

    Check the fixing entry guide for toner build up and check the fixing NIP for even pressure.

    If these are normal, check the guide plate in the Shutter Assembly for toner build up. If present, remove the toner or replace the shutter assembly: FM3-5952-000.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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