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Thread: Ir1025

  1. #1
    Service Manager 250+ Posts
    Ir1025


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    Ir1025

    Just placed one in a customer office the other day. She says all prints, faxes and reports are printing two sided. Had her go in to add function... Printer settings... And 2 sided is off..... I've never had one do this and not sure where to change it... Anyone? Urgent. Her checks are printing two sided and if course that dont work...i noticed when I test print ted it dis two sided but didn't notice the fax. Thought it was her program... Evidently not.... Help!


  2. #2
    Service Manager 10,000+ Posts
    Ir1025

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    Re: Ir1025

    Quote Originally Posted by copicatt View Post
    Just placed one in a customer office the other day. She says all prints, faxes and reports are printing two sided. Had her go in to add function... Printer settings... And 2 sided is off..... I've never had one do this and not sure where to change it... Anyone? Urgent. Her checks are printing two sided and if course that dont work...i noticed when I test print ted it dis two sided but didn't notice the fax. Thought it was her program... Evidently not.... Help!
    -------------------------
    u need to go into (Copy Settings>Standard Settings) below

    Additional Function>Copy Settings>Standard Settings>Two-Sided, set to "OFF"

    power off/on printer
    ---------------------------------------------

    to stop two-sided received Faxes


    1) Press (Additional Functions) --> [Communications Settings].

    2) Press [RX Settings] under --> Press [Two-sided Print].

    3) Default is OFF > but check & Select [Off] --> press [OK].

    4) Press [Done] repeatedly until the Send Basic Features screen appears.


    or
    Returning the Device's Common Settings to their Default Values

    Only the Common Settings located under Additional Functions will be effected


    1. Press the 'Additional Functions' button.

    2. Select 'Common Settings'.

    3. Scroll down and select 'Initialize Common Settings'.

    4. Press 'Yes' at the confirmation message.

    power off/on printer

    ------------------------------------------------------

    or
    If the imageRUNNER is acting like it is in Duplexing Mode by pulling the paper back into the machine. & No image would be on the backside of the paper.

    Selecting Additional Function > Common Settings > OK >( Scroll to ) 11- Paper Feed Switch > OK > Drawer 1 > OK ( select ) Speed Priority > OK.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Service Manager 1,000+ Posts
    Ir1025

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    Re: Ir1025

    almost all new print drivers being released are defaulting to 2-sided printing out of the box. You have to go in and set the driver to default to single sided.

    Accidents don't just happen. They must be carelessly planned.

  4. #4
    Service Manager 250+ Posts
    Ir1025


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    Re: Ir1025

    Thanks for the info:
    I have resolved the printing on two sided. I installed Canon's UFRII Driver from their site on my PC here at the shop. I opened the driver and went to preferences. Guess what...FYI to all....the driver defaults to 2 sided printing. Called the customer and theirs was set that way also. Had her change the preference to 1 sided and it stopped duplexing off course. Driver fault.

    The fax part I will have her check.

    Thanks!


  5. #5
    Service Manager 250+ Posts
    Ir1025


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    Re: Ir1025

    Quote Originally Posted by charm5496 View Post
    almost all new print drivers being released are defaulting to 2-sided printing out of the box. You have to go in and set the driver to default to single sided.

    Sorry, we must have typed at the same time....EPA thing I guess. Good to know.


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