iR3320

[Brian8506]

But you haven't been there yet to physically confirm this?

[copicatt]

But you haven't been there yet to physically confirm this?

Heading out there mon am. I realize she could be mistaken. I've had her test different methods whilst on the phone. It is a good drive so was getting a little input before I go....my first thought was the printer was printing from LTR drawer and copying from LTRr and streaks were on the edge but she says it ain't so and it covers the whole page....I will update .....

[teckat]

Heading out there mon am. I realize she could be mistaken. I've had her test different methods whilst on the phone. It is a good drive so was getting a little input before I go....my first thought was the printer was printing from LTR drawer and copying from LTRr and streaks were on the edge but she says it ain't so and it covers the whole page....I will update .....

______
In the error of smartphones_-_(if u have one & customer has one)
U tell them to take pics ,& send them over to u __when distance is an issue

[DAG COPIERS & COMPUTERS]

______
In the error of smartphones_-_(if u have one & customer has one)
U tell them to take pics ,& send them over to u __when distance is an issue

Very true teckat, you save a lot of resources by doing that.

[copicatt]

I have been to the customer and confirmed what she said....printouts have cross feed faint lines and actually some shading on the trail edge. The copies are clear. Printing an internal report.....fax data, etc has the lines....not on copies.....do a Dcon clear??

[teckat]

I have been to the customer and confirmed what she said....printouts have cross feed faint lines and actually some shading on the trail edge. The copies are clear. Printing an internal report.....fax data, etc has the lines....not on copies.....do a Dcon clear??

--_--
What apps are being used for printing ?
What driver ?

Do test internal prints have lines ?

[copicatt]

Yes, Teckat, internal prints have poor quality, shading, dark edges.

[teckat]

Yes, Teckat, internal prints have poor quality, shading, dark edges.

--------------------------
Drum Unit //? how old ?/ drum yield

is it OEM ?


Main Scan >(Cross-Feed)=front machine to back of machine

Replace the DC Controller due to a problem with the horizontal and vertical sync signal (from the DC Controller).


post the test prints

01 /grid
04 /blank
07 /vertical straight lines
08 /horizontal straight lines