ir 3300 problem

[walidcharifi]

hi
i have a ir 3300
problem a line thick
??????????
help

[IkeW0491]

HI,

Are you talking about a thick black line on your copies???

[walidcharifi]

HI,

Are you talking about a thick black line on your copies???

yes...
my friend

[IkeW0491]

yes...
my friend

OK so have you tried all the basic checks?

Make sure there is nothing on the glass, make sure you clean the ADF Scanning lens glass,...

Do you know if it does this only on prints or only on copying or on all uses of copier??

If is when making copies, is it when you use the Document feeder only or when you make any copy?

These particular facts will help in determining what might be wrong.

[walidcharifi]

OK so have you tried all the basic checks?

Make sure there is nothing on the glass, make sure you clean the ADF Scanning lens glass,...

Do you know if it does this only on prints or only on copying or on all uses of copier??

If is when making copies, is it when you use the Document feeder only or when you make any copy?

These particular facts will help in determining what might be wrong.

thanks
the line appear to copy and printing
and not all of the sheet

[walidcharifi]

thanks
the line appear to copy and printing
and not all of the sheet

????????????????????

[IkeW0491]

Well if its both when you copy and when you print,

it is probably a bad (or going bad) drum unit.

You will need to get a replacement drum and try that.

IKE

PS: If I am wrong someone else please correct me on this.

[zaza]

Well if its both when you copy and when you print,

it is probably a bad (or going bad) drum unit.

You will need to get a replacement drum and try that.

IKE

PS: If I am wrong someone else please correct me on this.

true l think it have bad blade cleaner ..or dead drum ...trying change there ..