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  1. #1
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    canon ir1600 - prints but retries paper 3 or 4 times

    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.

  2. #2
    Technician dohha's Avatar
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by vikasarch View Post
    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
    your problem because of the pick up solinoid became sticky , you should to clean its plate suface, and contact area of the solinoid core
    o eplace it, you will find this solinoid at the rear of pick up assembly

  3. #3
    Service Manager 10,000+ Posts
    canon ir1600 - prints but retries paper 3 or 4 times

    teckat's Avatar
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by vikasarch View Post
    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
    =================


    Adjust the Separation Pressure Spring for top cassette feed to the far left position, also cut all tie wraps to the Cassette Feeder Driver PCB.



    also check-----------------------------------------------------------------

    When feeding three pages out of the cassette, a fourth is immediately fed and the jam code 1020 occurs. This will occur with other quantities selected.

    the Cassette Pickup Solenoid SL151.

    The solenoid should only be triggered when PS152 the retry sensor does not detect the leading edge of the paper within a specific period of time. The problem was that the solenoid would fire even after the allocated amount of paper was fed.
    The code was logged in Service mode #10 Report > Jam/Err Log report.
    The part number for the solenoid is FH6-5044-000.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by vikasarch View Post
    dear all,
    i have a new problem with my canon ir1600. When i print A4 or A3 it prints the first paper and then the second paper jams everytime.
    Then i tried printing by placing one paper at a time. it prints good but retries for paper 3 or 4 times (sound from paper tray).
    NOW whenever i have to print more than one papers i have to place paper one by one in the paper tray. it is very annoying. KINDLY HELP.
    Using the 'user mode key' on the control panel, check that the paper settings A4 or A3 corresponds to the physical placement or orientation of the papers in the cassettes.

  5. #5
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    guys, working on basis of solutions given. will revert back soon.
    thanks

  6. #6
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by teckat View Post
    =================


    Adjust the Separation Pressure Spring for top cassette feed to the far left position, also cut all tie wraps to the Cassette Feeder Driver PCB.



    also check-----------------------------------------------------------------

    When feeding three pages out of the cassette, a fourth is immediately fed and the jam code 1020 occurs. This will occur with other quantities selected.

    the Cassette Pickup Solenoid SL151.

    The solenoid should only be triggered when PS152 the retry sensor does not detect the leading edge of the paper within a specific period of time. The problem was that the solenoid would fire even after the allocated amount of paper was fed.
    The code was logged in Service mode #10 Report > Jam/Err Log report.
    The part number for the solenoid is FH6-5044-000.


    dear sir,

    i am sorry that i did not mentioned that my machine has two paper trays one is set for A4 and another one for A3. And the problem happens from both the trays. When i went thru the service manual i noticed that the solenoid sl151 is in each paper tray. So i do not think that both the solenoids would be malfunctioning at the same time.

  7. #7
    Service Manager 10,000+ Posts
    canon ir1600 - prints but retries paper 3 or 4 times

    teckat's Avatar
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    so u have the same exact issue from both trays

    did u check the cassette unit controller pcb.


    what does your service report show

    #10 REPORT > 07 JAM/ ERR LOG REPORT
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by teckat View Post
    so u have the same exact issue from both trays

    did u check the cassette unit controller pcb.


    what does your service report show

    #10 REPORT > 07 JAM/ ERR LOG REPORT

    kindly find the attached jam / err log report

    regards

    jam report.jpg

  9. #9
    Service Manager 10,000+ Posts
    canon ir1600 - prints but retries paper 3 or 4 times

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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by vikasarch View Post
    kindly find the attached jam / err log report

    regards

    jam report.jpg
    ----------------------------------------------------------------------
    this is your quote below
    i am sorry that i did not mentioned that my machine has two paper trays one is set for A4 and another one for A3.


    u have a iR1600 >>>> u can only use a single Cassette unit F1 or a Three Cassette unit H1

    The iR 1600 can only use Cassette feeding unit-F1, a single cassette unit, or Cassette feeding unit-H1, a three-cassette feeder.
    This unit cannot use the Cassette feeding unit-G1. It is only for the iR 2000.
    The optional accessories for the iR 1600/2000 are listed in the service guide.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
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    Re: canon ir1600 - prints but retries paper 3 or 4 times

    Quote Originally Posted by teckat View Post
    ----------------------------------------------------------------------
    this is your quote below


    u have a iR1600 >>>> u can only use a single Cassette unit F1 or a Three Cassette unit H1

    The iR 1600 can only use Cassette feeding unit-F1, a single cassette unit, or Cassette feeding unit-H1, a three-cassette feeder.
    This unit cannot use the Cassette feeding unit-G1. It is only for the iR 2000.
    The optional accessories for the iR 1600/2000 are listed in the service guide.


    Dear Techtak,

    I am using two paper trays for the last 5 years and no problem untill now. Now since few days i am facing this unique problem. i hope that does not do anything with two trays or three trays.

    Waiting for your reply.

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