Originally Posted by
yourownfree
it will dump some ink though. It then will ask you to remove the heads. then it will ask you to turn off machine. Pretend you moved it to another location. Leaving the heads outs turn on machine and do exactly what the screen says. It will ask you to insert the heads. dont do it until it ask. Also does it have the latest firmware. I would do that first before you do anything else or try anything else. It is so important to do. I would not even attempt to fix it without doing it. It is so easy to do. go download the utility from hp. run it, it will ask you what printer to do it on, then press upgrade and wait. Its that easy. Then do the move. It is in the service menu. If you do see the ink tubes full at this point notice if it is the left tank or the right tank that the inks are coming from that isnt working or inks from both tanks. If you do not get inks up the tubes then it wont print right. I am not sure if you were successful with the last try or just to much to try but if you go into the service menu and press move printer the only thing you have to do is wait on the machine. If in the menu you happen to see w-ink I think it is in initialize this will clear the waste cartridge(main-cart) count. That way you can just clean out the waste container and reuse it.If you dont reset it, chances are it will ask you to after or during the move command. It just might fix it. If it doesn't then its probably too much to explain how to service it to get it to work without me being on location. Then your choice to part out might be good idea, but how do you know what is good or bad? If you do place the heads in a baggie with a wet paper towel to keep the inks from drying out. You might sell them too. Do try the move command first.
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