Hi,
I have a problem with one of our copiers. I had to replace SOFT-ID board, and now I am getting error message : SYSTEMERROR E354. That error has something to do with the serial number mismatch, if I'm not wrong.... The reason why I changed the board is because copier wouldn't boot up with the old one. Message "INITIALISING" was on the screen all the time, no matter what you did... Prior to changing the board, I've installed new firmware, but nothing happened. The SOFT-ID board that I've installed is used, I took it from another copier. With this board system boots, but I get the error message. Is there any way that I can make it work? Thank you in advance.
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