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  1. #11
    Service Manager 10,000+ Posts
    IR2525 cannot detect paper at tray 1

    Phil B.'s Avatar
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    Re: IR2525 cannot detect paper at tray 1

    Quote Originally Posted by 2010mohamed View Post
    no its not lift up

    so whats the problem
    could be the lift motor... could be the activation sensor.

    have you run motor and sensor check?

  2. #12
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    Re: IR2525 cannot detect paper at tray 1

    Quote Originally Posted by Phil B. View Post
    could be the lift motor... could be the activation sensor.

    have you run motor and sensor check?
    no .

    how can i check motor and sensor

    how can i find lift motor

    with a photo will be great

  3. #13
    Service Manager 10,000+ Posts
    IR2525 cannot detect paper at tray 1

    Phil B.'s Avatar
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    Re: IR2525 cannot detect paper at tray 1

    Quote Originally Posted by 2010mohamed View Post
    no .

    how can i check motor and sensor

    how can i find lift motor

    with a photo will be great
    well then break out the manual and run the tests!

  4. #14
    Service Manager 10,000+ Posts
    IR2525 cannot detect paper at tray 1

    teckat's Avatar
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    Re: IR2525 cannot detect paper at tray 1

    Quote Originally Posted by 2010mohamed View Post
    no .

    how can i check motor and sensor

    how can i find lift motor

    with a photo will be great

    (250-sheet 1st cassette model)

    (550-sheet 1st cassette model)

    when u remove all paper in tray 1 and select tray 1 to print----do u get message to add paper
    ------------------------------------------------------------------------------------------------------------
    #TEST MODE
    Numeral enclosed (in parentheses) denote a numeric keypad key to be pressed


    ●●FUNCTION Test <(6) FUNCTION TEST>
    Press the numeric keypad key 6 on the test mode menu to select the function test.
    Press numeric keypad key #2 = Sensor test = Sensor actuation test.

    Press numeric keypad key #2 on the FUNCTION TEST menu to select the sensor test.
    To select a minor item, press the START key.
    The touch panel (LCD) indications change as the associated sensors turn on and off.


    ---------------------------------------------------
    CST Cassette check
    S: Cassette 1 Pickup Sensor (S1)
    0/Document presence, 1/Document absenc
    SU: Cassette 1 Paper Sensor (S2)
    0/Document presence, 1/Document absenc
    PE: Cassette 1 Paper Level Sensor A (S3)
    0/Document presence, 1/Document absenc
    ZA: Cassette 1 Paper Level Sensor B(S4)
    0/Document presence, 1/Document absenc
    S1: Cassette Size Detection Switch 1
    (Width) (SW6)
    0/Document presence, 1/Document absenc
    S2: Cassette Size
    Detection Switch 2 (Length) (SW7)
    0/Document presence, 1/Document absenc
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #15
    Gomoox
    Guest

    Re: IR2525 cannot detect paper at tray 1

    appreciate ur input, you need to replace the paper tray feed unit. Sometimes it is the top of the feed Assembly and sometimes the bottom. I don't know what the cause is. The feed unit is different with different part numbers. I'm trying to share here may be useful. Canon Com/IjSetup

  6. #16
    Technician
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    Re: IR2525 cannot detect paper at tray 1

    thanks . hope it will work

    Quote Originally Posted by teckat View Post

    (250-sheet 1st cassette model)

    (550-sheet 1st cassette model)

    when u remove all paper in tray 1 and select tray 1 to print----do u get message to add paper
    ------------------------------------------------------------------------------------------------------------
    #TEST MODE
    Numeral enclosed (in parentheses) denote a numeric keypad key to be pressed


    ●●FUNCTION Test <(6) FUNCTION TEST>
    Press the numeric keypad key 6 on the test mode menu to select the function test.
    Press numeric keypad key #2 = Sensor test = Sensor actuation test.

    Press numeric keypad key #2 on the FUNCTION TEST menu to select the sensor test.
    To select a minor item, press the START key.
    The touch panel (LCD) indications change as the associated sensors turn on and off.


    ---------------------------------------------------
    CST Cassette check
    S: Cassette 1 Pickup Sensor (S1)
    0/Document presence, 1/Document absenc
    SU: Cassette 1 Paper Sensor (S2)
    0/Document presence, 1/Document absenc
    PE: Cassette 1 Paper Level Sensor A (S3)
    0/Document presence, 1/Document absenc
    ZA: Cassette 1 Paper Level Sensor B(S4)
    0/Document presence, 1/Document absenc
    S1: Cassette Size Detection Switch 1
    (Width) (SW6)
    0/Document presence, 1/Document absenc
    S2: Cassette Size
    Detection Switch 2 (Length) (SW7)
    0/Document presence, 1/Document absenc

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