Ir5570 not copy but prints

[COPIERTEC ASSOCIATES]

Hi to all comrades,I came across this problem that am failing to diagonise.This machine can print from the PC and the P-print can print but fails to copy.The copier does not get ready to copy but when you
command to print the copy comes out.I have tried to re-seat the Rams and the Boot to no success.
Assistance requested,thanks.

[teckat]

U place a document on the glass> hit the key>
Does scanner move under document ?

[COPIERTEC ASSOCIATES]

U place a document on the glass> hit the key>
Does scanner move under document ?

Oh yes the scanner moves while the ready green key does not light.

[skynet]

Any error or alarm codes ?

[teckat]

Oh yes the scanner moves while the ready green key does not light.

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u mean the start button KEY [11]will wot go green (does it light up)

or green Main power LED [12]


panel.JPG

[COPIERTEC ASSOCIATES]

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u mean the start button KEY [11]will wot go green (does it light up)

or green Main power LED [12]


panel.JPG

No alarm or error codes, the green led on the start button does not light to show that copier ready to copy.

[skynet]

Product : imageRUNNER 5070 / 5570 / 6570 Finisher T1 Saddle Finisher T2

Title : The imageRUNNER will indicate "Warming Up"or"Waiting to Print"on the Control Panel

Problem :
The imageRUNNER will indicate "Warming Up" or "Waiting To Print" on the screen. The imageRUNNER may alternate between the two modes.

Solution :
If the imageRUNNER indicate either or both of these messages, check to see if the Fixing temperature is rising. If it is, try disconnecting the Finisher. If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.

Check to see if the Staple Cartridge is properly seated. It has been found if the Cartridge is not fully seated in the Stapler the above symptoms may be observed.

[COPIERTEC ASSOCIATES]

Product : imageRUNNER 5070 / 5570 / 6570 Finisher T1 Saddle Finisher T2

Title : The imageRUNNER will indicate "Warming Up"or"Waiting to Print"on the Control Panel

Problem :
The imageRUNNER will indicate "Warming Up" or "Waiting To Print" on the screen. The imageRUNNER may alternate between the two modes.

Solution :
If the imageRUNNER indicate either or both of these messages, check to see if the Fixing temperature is rising. If it is, try disconnecting the Finisher. If the imageRUNNER will come to ready with the Finisher disconnected there may be a fault in communication with the Finisher, even though no error code is indicated.

Check to see if the Staple Cartridge is properly seated. It has been found if the Cartridge is not fully seated in the Stapler the above symptoms may be observed.

Incidentally this machine has no Finisher.The machine indicates warming up but does not indicate
waiting to print because the green led on the print button is not enhanced.

[teckat]

No alarm or error codes, the green led on the start button does not light to show that copier ready to copy.

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check the flat ribbon cable from Reader controller to Printer Main Controller

??? if u put paper in DF Tray> can u scan from PC to printer
does DF Tray recognize paper ??

Have u checked for stuck keys ?? (buttons must have a easy release down & release back up) check all on panel

& have u pulled off this Control panel to inspect key buttons ??

[COPIERTEC ASSOCIATES]

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check the flat ribbon cable from Reader controller to Printer Main Controller

??? if u put paper in DF Tray> can u scan from PC to printer
does DF Tray recognize paper ??

Have u checked for stuck keys ?? (buttons must have a easy release down & release back up) check all on panel

& have u pulled off this Control panel to inspect key buttons ??

I didnt take note of this,Teckat.However i will be getting back to ground in couple of days coz the
machine is 200km a way.Thanx so much for the ideas,i will get back soon.