irc 2880 error e003-02

[pontiac]

I only have one of these units in the field and I have no spare parts to test with. Copier shuts off after about 30 seconds sometimes the e003-02 error displays sometimes the screen goes blank and nothing is displayed. Tried sim reset numerous times no luck so before I buy a fuser unit just wanted to ck if there is something else to check thanks for replys.

[jrgf67]

Greetings. Maybe the problem is in the switch of the door does not act properly. I attached picture.

[vamoursly]

I have had this myself on a few IRC 2380i, ended up being the lower white plastic door hinge supports;

Easiest thing to check is the side door not closing correctly, take a read through this thread;

http://www.copytechnet.com/forums/sh...ght=door+hinge

I would then remove the fuser and visually inspect, look for ease of rotation first

V

[pontiac]

Actuator plate was the problem, slightly bent and not actuating SW3. Thanks for the replies.