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  1. #1
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    the printer first restarts when I start printing

    hello i its a canon irc5185i , when i run the print it it freezes then restarts , but when i copying its ok

  2. #2
    Master Of The Obvious 10,000+ Posts
    the printer first restarts when I start printing

    blackcat4866's Avatar
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    Re: the printer first restarts when I start printing

    How long is this "freeze"?

    When you send a print job, the first thing the MFP does is start warming up the engine. If the print data has completely arrived by the time the engine is warmed up, it prints immediately. If the machine is still receiving print data when warmup is complete the engine will remain warmed up, but turn off motors in anticipation of receiving the first complete page of print data. In essence, this sounds to me like you've got a slow network connection.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: the printer first restarts when I start printing

    Quote Originally Posted by blackcat4866 View Post
    How long is this "freeze"?

    When you send a print job, the first thing the MFP does is start warming up the engine. If the print data has completely arrived by the time the engine is warmed up, it prints immediately. If the machine is still receiving print data when warmup is complete the engine will remain warmed up, but turn off motors in anticipation of receiving the first complete page of print data. In essence, this sounds to me like you've got a slow network connection.
    =^..^=
    I think not, since even the test print does not work properly and it gives me an encrypted print (Local printing test)

  4. #4
    Master Of The Obvious 10,000+ Posts
    the printer first restarts when I start printing

    blackcat4866's Avatar
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    Re: the printer first restarts when I start printing

    Please attach a sample.

    Are you using the exact correct Canon print driver for your OS? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: the printer first restarts when I start printing

    Quote Originally Posted by blackcat4866 View Post
    Please attach a sample.

    Are you using the exact correct Canon print driver for your OS? =^..^=
    the exact yes ,,i told you the trouble is the same when i print test from the machine not from computer ,,,,

  6. #6
    Master Of The Obvious 10,000+ Posts
    the printer first restarts when I start printing

    blackcat4866's Avatar
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    Re: the printer first restarts when I start printing

    Quote Originally Posted by blackcat4866 View Post
    Please attach a sample.

    Are you using the exact correct Canon print driver for your OS? =^..^=
    So you did. So ... please attach a sample.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: the printer first restarts when I start printing

    img104.jpgimg103.jpg

    Here are two samples before and now in PS mode

  8. #8
    Service Manager 10,000+ Posts
    the printer first restarts when I start printing

    teckat's Avatar
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    Re: the printer first restarts when I start printing

    Quote Originally Posted by win32 View Post
    img104.jpgimg103.jpg

    Here are two samples before and now in PS mode
    ---------------------------------------------------------
    Remove> clean ends & reseat all the PCB's on the main controller

    sometimes u get various errors & sometimes u get a digital mess (as shown on t print)
    pdf lists error issues/ but I have seen sub boards cause Print Issues

    see pdf-----Board Cleaning_Board Position-TP07 094.pdf



    PCB LOCATIONS_2.JPG

    PCB LOCATIONS_.JPG
    Last edited by teckat; 03-07-2014 at 05:22 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
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    Re: the printer first restarts when I start printing

    Quote Originally Posted by teckat View Post
    ---------------------------------------------------------
    Remove> clean ends & reseat all the PCB's on the main controller

    sometimes u get various errors & sometimes u get a digital mess (as shown on t print)
    pdf lists error issues/ but I have seen sub boards cause Print Issues

    see pdf-----Board Cleaning_Board Position-TP07 094.pdf



    PCB LOCATIONS_2.JPG

    PCB LOCATIONS_.JPG
    hello i tried to clear all of composants ,, exept SRAM circuit board but the trube rest the same , when i run the print job ;i have more than 5000 works,,,, some of theme notified NG 852,, i tried to clean all of these jobs ; but no way ;; i tried to renitialise the HDD , MN CON clear , mmi ..... but the prints job steel here ,, should i disconnect SRAM circuit board and re seat ????

  10. #10
    Service Manager 10,000+ Posts
    the printer first restarts when I start printing

    teckat's Avatar
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    Re: the printer first restarts when I start printing

    Never seen a printer with 5000 prints stored in it.
    Call for a trained tech to inspect.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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