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  1. #1
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    canon ir2530 and ir 2520 series

    hello folks,

    i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
    any assistance will be appreciated

  2. #2
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    Re: canon ir2530 and ir 2520 series

    Take out the pickup ass and clean all sensors and solinoid.

  3. #3
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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by elamurugu View Post
    Take out the pickup ass and clean all sensors and solinoid.
    these are new machines all from different clients behaving the same way at different intervals

  4. #4
    Service Manager 10,000+ Posts
    canon ir2530 and ir 2520 series

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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by margic brian View Post
    hello folks,

    i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
    any assistance will be appreciated
    ================================================
    Make sure your On/Off switch for the Control Panel is not stuck or sticking

    was printer in READY State or Sleep Mode

    I would turn off any SLEEP MODE settings (check if on) / I hate those settings> causes weird issues on load paper ( either when no paper is loaded or paper loaded)


    I would also remove MEMORY>clean ends and re-seat
    ( may not have be seated correctly in first place)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by margic brian View Post
    hello folks,

    i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
    any assistance will be appreciated

    Are your problem solved?

    may be you can check your pick up solenoid,replace the sponge

  6. #6
    Senior Tech 250+ Posts ernesto's Avatar
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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by margic brian View Post
    hello folks,

    i dont really know whether anyone has come across this problem but am having a problem of LOAD PAPER on the above series of copiers yet the machine has paper in all trays it has happened with over five machines and the only solutions was to switch the machine off and on and the problem goes away.
    any assistance will be appreciated
    hi
    maybe the problem is.......Prevention of size detection error of paper loaded in the top 250-sheet cassette

    stopper cassette------FC9-1579-010

    all the best

  7. #7
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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by teckat View Post
    ================================================
    Make sure your On/Off switch for the Control Panel is not stuck or sticking

    was printer in READY State or Sleep Mode

    I would turn off any SLEEP MODE settings (check if on) / I hate those settings> causes weird issues on load paper ( either when no paper is loaded or paper loaded)


    I would also remove MEMORY>clean ends and re-seat
    ( may not have be seated correctly in first place)
    hey thanks atleast you are the only one who knows what a forum is , am gona give it a try my boss has given me five days to come up with a solution

  8. #8
    Field Supervisor 500+ Posts
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    Re: canon ir2530 and ir 2520 series

    Is the processing data led lit up when you get this error? I have the same issue except it states B5, but works just fine regardless.

  9. #9
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    Re: canon ir2530 and ir 2520 series

    Quote Originally Posted by northernlife View Post
    Is the processing data led lit up when you get this error? I have the same issue except it states B5, but works just fine regardless.
    no its not lit up and doesnt indicate anything except the load paper issue which means i cannot work

  10. #10
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    Re: canon ir2530 and ir 2520 series

    Pay attention to the post Ernesto!
    This is a solution to your problem.
    Regards

    Mariunciu

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