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Thread: Canon ir2018

  1. #1
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    Canon ir2018

    Greetings to you all and God Bless.
    1. I am having a serious paper jam with my Canon IR2018. that is it photocopy normally but, after every copy there is paper jam of which no paper is inside anywhere jamming.
    2. There is another Canon IR2018 that is having Constance paper jam in the fuser film unit.
    I will need help from the experts. Thanks!

  2. #2
    Service Manager 10,000+ Posts
    Canon ir2018

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    Re: Canon ir2018

    Quote Originally Posted by Engels View Post
    Greetings to you all and God Bless.
    1. I am having a serious paper jam with my Canon IR2018. that is it photocopy normally but, after every copy there is paper jam of which no paper is inside anywhere jamming.
    2. There is another Canon IR2018 that is having Constance paper jam in the fuser film unit.
    I will need help from the experts. Thanks!
    ==============================
    do u receive any door or cover messages (to open & remove)


    Display shows paper jam with no paper found in the imageRUNNER.
    Check the flag for SR6 /make sure it is not out of position. You can see the flag by removing the cassette.



    Post the Jam Codes

    Jam Log is included in the Error Log. To print out a JAM/ERR Log do the following steps:

    Access Service mode * 2 then 8 *
    Scroll until you see "Reports" hit OK
    Scroll until you see "Output" hit OK
    Scroll until you see "Error Log List" hit OK
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon ir2018

    The electro-mechanical feed clutch on these are cheap. The white plastic wears and leaves a white powder inside on the clutch plates. Remove,disassemble, then clean with isopropyl alcohol. It comes out very easy at right rear corner of machine when viewed from the back. Cleaned many myself. Same issue with 5570 document feeder clutch...PLASTIC.. The fuser issue on the other one...probably needs a new film assembly

  4. #4
    Senior Tech 100+ Posts
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    Re: Canon ir2018

    Quote Originally Posted by teckat View Post
    ==============================
    do u receive any door or cover messages (to open & remove)


    Display shows paper jam with no paper found in the imageRUNNER.
    Check the flag for SR6 /make sure it is not out of position. You can see the flag by removing the cassette.



    Post the Jam Codes

    Jam Log is included in the Error Log. To print out a JAM/ERR Log do the following steps:

    Access Service mode * 2 then 8 *
    Scroll until you see "Reports" hit OK
    Scroll until you see "Output" hit OK
    Scroll until you see "Error Log List" hit OK
    the machine is jamming mr teckat how he can print that report on that stupid machine
    after he solve the problem the machine will print and he will know the jam code

  5. #5
    Senior member of CRS 2,500+ Posts
    Canon ir2018

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    Re: Canon ir2018

    As a general rule, if the machine says there is a jam, but no paper found - the machine thinks it was feeding a different size paper. Check your tray settings.
    Disclaimer, I don't know Canons, they may act differently.
    "You can't trust your eyes, if your mind is out of focus" --

  6. #6
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: Canon ir2018

    Quote Originally Posted by ZOOTECH View Post
    As a general rule, if the machine says there is a jam, but no paper found - the machine thinks it was feeding a different size paper. Check your tray settings.
    Disclaimer, I don't know Canons, they may act differently.
    Hello,

    In this series, this kind of issue happens because of the registration clutch. Replace it.
    FK2-5350-000000 CLUTCH, REGISTRATION CL203.

    Rachid
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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