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  1. #1
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    Iradvc2020 blur print and e020-0360

    This machine change new black drum,toner feed unit,new toner and
    laser unit take out to clean.
    after tested print around 2k page problem come out again.
    any solution to solve this issue.

  2. #2
    Senior Tech 100+ Posts Nutstar's Avatar
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    Re: Iradvc2020 blur print and e020-0360

    I've got a machine with a similar issue that we are now at the point of getting canon to come have a look.

    have you changed the patch sensor?

    have you checked to make sure the patch is appearing correctly on the ITB during warmup? (remove the delivery tray cover and power up the machine, view the patches on the front side of the machine where the K patch is generated).

    if the patch is fine but it errors replaced the patch sensor.

  3. #3
    Service Manager 10,000+ Posts
    Iradvc2020 blur print and e020-0360

    teckat's Avatar
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    Re: Iradvc2020 blur print and e020-0360

    Quote Originally Posted by gohkahwai View Post
    This machine change new black drum,toner feed unit,new toner and
    laser unit take out to clean.
    after tested print around 2k page problem come out again.
    any solution to solve this issue.
    ==========================================

    Blur ?
    that mean a lot on a COLOR PRINTER
    ==========================================
    Did u Perform a REG-CLR in Service Mode, and then running a Auto Correct Color Mismatch & Full Auto gradation to try and correct the Color Registration issue.

    COPIER > FUNCTION > CLEAR > Lv.2








    Using OEM BLACK DRUM
    ??
    The new style hopper is installed.
    Registration Patch Sensor checked or replaced
    Cleaned the laser glass with the glass cleaning tool located inside the front cover,

    E020
    -0360 refers to the ATR patch failing to be created correctly or a patch sensor error.

    Try replacing the black toner bottle OEM


    Make sure the contact for the black developer is NOT bent, this causes a poor connection between the black developer and the DC controller. The part number for the contact is FM3-8111-000. See the following photo of the damaged developer contact.

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
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    Re: Iradvc2020 blur print and e020-0360

    morning all,

    Toner in original and hopper in new one,Path sensor not yet replace.
    may i know how to the calculation the toner value in this machine.
    my machine the DENS>REF> value now is below 55 value in not normal.

  5. #5
    Service Manager 10,000+ Posts
    Iradvc2020 blur print and e020-0360

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    Re: Iradvc2020 blur print and e020-0360

    Quote Originally Posted by gohkahwai View Post
    morning all,

    Toner in original and hopper in new one,Path sensor not yet replace.
    may i know how to the calculation the toner value in this machine.
    my machine the DENS>REF> value now is below 55 value in not normal.
    ------------------

    that reading has nothing to do with a BLUR issue>>

    time to troubleshoot issue> develop a check list plan
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Senior Tech 100+ Posts aco.bk's Avatar
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    Re: Iradvc2020 blur print and e020-0360


  7. #7
    Service Manager 10,000+ Posts
    Iradvc2020 blur print and e020-0360

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    Re: Iradvc2020 blur print and e020-0360

    Quote Originally Posted by aco.bk View Post
    read this.
    -----------------------

    good information

    wish posters would list exact models & serial numbers > helps with pubs that list affected boxes


    just found this pub from y2013

    C2020/C2030/C2225/C2230

    (
    x= 0: Y, 1: M, 2: C, 3: Bk)
    E020-0
    x60/ E020-1x60 Error Code or a 340001/340002/ 340006 Alarm Code may occur due to the tension spring in the Secondary Transfer Roller
    Assembly Unit coming off.


    E020-0x60_E020-1x60_IRAC2020.pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
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    Re: Iradvc2020 blur print and e020-0360

    As GohKahWai had mentioned earlier, we had replace the new NPG-52 BK Drum, the new Toner Feed & cleaning & servicing everything. But the best result is only last a few thousand copies. The affected machine serial is FAN13099. Here I also attach a sample of the PG10.
    Attached Files Attached Files

  9. #9
    Service Manager 10,000+ Posts
    Iradvc2020 blur print and e020-0360

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    Re: Iradvc2020 blur print and e020-0360

    Quote Originally Posted by AhLeong77 View Post
    As GohKahWai had mentioned earlier, we had replace the new NPG-52 BK Drum, the new Toner Feed & cleaning & servicing everything. But the best result is only last a few thousand copies. The affected machine serial is FAN13099. Here I also attach a sample of the PG10.
    --_---_--
    Need to look at both tech pubs,
    Black is being starved
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
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    Re: Iradvc2020 blur print and e020-0360

    Quote Originally Posted by teckat View Post
    --_---_--
    Need to look at both tech pubs,
    Black is being starved
    Yes, it's look like the Black is starved. As we double check the Toner Feed, there are toner inside. So today, GohKahWai also replace the Patch Registration Sensor together with the BK Drum. The sad parts is the same problem again. The black began to turn out blur. As the reading is Display>Dens>Dens-K> -0.20%. This is the 3rd unit, we facing the same fault.

    The first unit we had replace everything as following from the service manual & additional with the Main Controller PCB but still cannot solve the failure. The second unit is just parked in our workshop.

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