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  1. #1
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    Canon IR 3200 Error code E0002-102 and cant get into service mode

    I have a Canon ImageRunner 3200 and I found what appears to be a transparancy wrapped around the heat roller. Removed it with no apparent damage, but I keep getting a error code of E0002-102, and I press * 28 * immediately and get no response. So I can't access service mode. Any help would be greatly appreciated.
    Thanks

  2. #2
    Service Manager 1,000+ Posts
    Canon IR 3200 Error code E0002-102 and cant get into service mode

    Brian8506's Avatar
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    Addl func/2 and 8 at same time /addl func should get you in service mode. Then copier/function/clear/err/ok and power off and on

  3. #3
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    Quote Originally Posted by Brian8506 View Post
    Addl func/2 and 8 at same time /addl func should get you in service mode. Then copier/function/clear/err/ok and power off and on
    Thanks I'll try that.

  4. #4
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    That "transparency" was the upper roller coating.
    You will get smudging when you do heavy coverage

  5. #5
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    Quote Originally Posted by Brian8506 View Post
    Addl func/2 and 8 at same time /addl func should get you in service mode. Then copier/function/clear/err/ok and power off and on
    It appears that the key pad isn't working. That's the reason that I can't get in to service mode. Can any one give me some insight on where to start on the key pad trouble shoot mode?

  6. #6
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    push each button to see which is working.
    some may have swithed service mode to *49*
    check that out.

  7. #7
    Service Manager 10,000+ Posts
    Canon IR 3200 Error code E0002-102 and cant get into service mode

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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    Quote Originally Posted by dmd56 View Post
    It appears that the key pad isn't working. That's the reason that I can't get in to service mode. Can any one give me some insight on where to start on the key pad trouble shoot mode?
    +++++++++++++

    check for a stuck key/

    all keys should have an easy release download> then upward when depressed
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
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    Re: Canon IR 3200 Error code E0002-102 and cant get into service mode

    Quote Originally Posted by teckat View Post
    +++++++++++++

    check for a stuck key/

    all keys should have an easy release download> then upward when depressed
    Well again I thank every body. with the experience's I've had with Xerox K'bwds.. I ordered one on E-Bay. Cheap enough solved the problem, good as gold.
    Thaks to all.

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