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Thread: ir advance 400i

  1. #1
    Senior Tech 250+ Posts ernesto's Avatar
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    ir advance 400i

    HI,
    Does anybody know this problem?

    https://www.youtube.com/watch?v=uaBYYoHWgNI

    Control panel or main controller?

    I hope hear from you soon

    ALl the best

  2. #2
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    Re: ir advance 400i

    mmi clear that sucker and update to latest firmware before parts change. It seems to be seeing the keypresses so that tells me the control panel is ok.

    Edit: Would try to run a thin piece of plastic around the edges to make sure there's nothing stuck, check for stuck keys too

  3. #3
    Field Supervisor 500+ Posts dan7777's Avatar
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    Re: ir advance 400i

    I had a different model doing that and it was the control panel.

  4. #4
    Senior Tech 250+ Posts ernesto's Avatar
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    HI
    What model did you have doing that ?

    I hope to hear from you

  5. #5
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    Re: ir advance 400i

    Quote Originally Posted by ernesto View Post
    HI
    What model did you have doing that ?

    I hope to hear from you
    ir adv 400i

  6. #6
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    Re: ir advance 400i

    I'm pointing at a system software/main con issue as it sees the keypresses, the ui lights up immediately. I would flash the device via CDS just to make sure, only takes 15-20 minutes

  7. #7
    Senior Tech 250+ Posts ernesto's Avatar
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    Re: ir advance 400i

    Quote Originally Posted by northernlife View Post
    I'm pointing at a system software/main con issue as it sees the keypresses, the ui lights up immediately. I would flash the device via CDS just to make sure, only takes 15-20 minutes
    Hi,

    The keypresses donīt work right, they are very slowly and it is nearly imposible to enter in service mode, I got it once...... turning on the machine and pressed at the same time key (2) and (8) with a pendrive connected, but I could not update because the last version was download three or four month ago and the machine skipped before writing again.

  8. #8
    Field Supervisor 500+ Posts dan7777's Avatar
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    Re: ir advance 400i

    Quote Originally Posted by ernesto View Post
    HI
    What model did you have doing that ?

    I hope to hear from you
    It was a big machine like a 8095 with the large screen on an arm. Sometimes it was slow and sometimes when you pushed on it twice it would react. Most of the time it was really slow and every once in a while it would react normal. Most of the time it was very hard to get into the service mode. Almost all of the canon touch screens I have that go bad you touch a few inches off to get the button to work and if you go to adjust it the adjustment is off the screen. I went to calibrate this one and the plus marks were off the screen also but it was really slow to react.

  9. #9
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    Re: ir advance 400i

    Quote Originally Posted by ernesto View Post
    Hi,

    The keypresses donīt work right, they are very slowly and it is nearly imposible to enter in service mode, I got it once...... turning on the machine and pressed at the same time key (2) and (8) with a pendrive connected, but I could not update because the last version was download three or four month ago and the machine skipped before writing again.
    reflash the same version with overwrite all. It's a software issue all the ir adv series are laggy as hell until the software driven ui comes up. I got my money on a firmware bug, could try mmi/dcon clears as well before. ymmv

  10. #10
    Senior Tech 250+ Posts ernesto's Avatar
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    Re: ir advance 400i

    Quote Originally Posted by northernlife View Post
    reflash the same version with overwrite all. It's a software issue all the ir adv series are laggy as hell until the software driven ui comes up. I got my money on a firmware bug, could try mmi/dcon clears as well before. ymmv
    Hi,

    Control panel cpu pcb assy was the problem (fm1-A917-000), :-).
    Thanks for your help

    control panel.jpg

    All the best
    Attached Images Attached Images

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