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  1. #1
    Senior Tech 100+ Posts
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    c5030 Missing IP Address???

    When i log in my tab to change the network settings is gone.Also, if i print a User Data List the IP isnt there. Really Strange. Customer can still print and scan though.

  2. #2
    Field Supervisor 500+ Posts
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    Re: c5030 Missing IP Address???

    you login with 7654321/7654321 and preferences > network isn't there? Do they have a fiery on the back of the unit?

  3. #3
    Senior Tech 100+ Posts
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    Re: c5030 Missing IP Address???

    Yes i am logged in correctly. There isnt a fiery on this machine.

  4. #4
    Field Supervisor 500+ Posts
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    Re: c5030 Missing IP Address???

    Hrm, try a main con clear - p-print first of course. Try updating software via cds to latest.

  5. #5
    Senior Tech 100+ Posts Nutstar's Avatar
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    Re: c5030 Missing IP Address???

    can you change the network settings via the RUI?

  6. #6
    Senior Tech 100+ Posts
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    Re: c5030 Missing IP Address???

    I need the ip to access the rui. Haha.

  7. #7
    Field Supervisor 500+ Posts
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    Re: c5030 Missing IP Address???

    They can print yes? Just pull the ip from the printer driver under ports and see if you can connect. I would do what I suggested first, seems like a software glitch if anything.

  8. #8
    Senior Tech 100+ Posts
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    Re: c5030 Missing IP Address???

    They are using macs and have changed the machine ip to a printer name. This machine is getting upgraded in 2 days. All i want is the address book. Guess im gonna have to work for it.

  9. #9
    Field Supervisor 500+ Posts
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    Re: c5030 Missing IP Address???

    name to ip is dns, ping the name it'll show the ip. You can also enter the name in safari.

  10. #10
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: c5030 Missing IP Address???

    Quote Originally Posted by northernlife View Post
    name to ip is dns, ping the name it'll show the ip. You can also enter the name in safari.
    Exactly

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