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  1. #1
    hal_8999
    Guest

    Canon iR 2520 network problem driver installation failed

    Hello,

    I have a Canon iR 2520 with an additional cassette module W1.
    Copying works great but i want to print over the network.

    I’m using the ufr II driver 21.20 but the printer is not present and cannot be found from the installation software (automatic or manual installation).
    My Setup: Windows Clients (XP, Win 7, Win8) IP Address assigned by DHCP
    Router IP: 192.168.0.3
    iR 2520 IP: 192.168.0.8 (static)
    Subnet: 255.255.255.0

    Ping from Windows PC to Copier: ok
    Ping from Copier to Windows PC: ok
    Printing with usb cable from a laptop (ufr II driver 21.20): ok
    I also tried a different switch and direct connection with a crossover cable, deactivated the windows firewall, but no success.

    I don’t know why but scanning over network with canon scangear 2.71 works .
    The copier is present and the scan software shows the ip address.

    Does anyone have a solution for this problem?

  2. #2
    Senior Tech 250+ Posts ernesto's Avatar
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    Hi
    Can you check if the ip 192.168.0.8 is really free?
    You can try to install directly with a crossover cable and a laptop, so you can avoid possible network problems.

    all the best

  3. #3
    Technician
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    When I face this problem.I have changed to manual install.So its work fine.

  4. #4
    Field Supervisor 500+ Posts
    Canon iR 2520 network problem driver installation failed

    V-P's Avatar
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    Re: Canon iR 2520 network problem driver installation failed

    usually I don't use ping - instead I open a browser and insert the ip. If the connection is done than physically everything is ok.

    But ping is the same , so if you can ping it means physically is connected.

    I would try another driver version.

    Is this first installation ( out of box) or the machine has been networked before ?

  5. #5
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon iR 2520 network problem driver installation failed

    it happend with me the same problem and i changed the driver to the latest version and it works ,also it made me mad this problem cos it was workin on pc's and on other pc's not also there was a ping and everything so i changed the driver and works fine .
    Distinguished road makes you jewel in rough

  6. #6
    Service Manager 10,000+ Posts
    Canon iR 2520 network problem driver installation failed

    teckat's Avatar
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    Re: Canon iR 2520 network problem driver installation failed

    Quote Originally Posted by hal_8999 View Post
    Hello,

    I have a Canon iR 2520 with an additional cassette module W1.
    Copying works great but i want to print over the network.

    I’m using the ufr II driver 21.20 but the printer is not present and cannot be found from the installation software (automatic or manual installation).
    My Setup: Windows Clients (XP, Win 7, Win8) IP Address assigned by DHCP
    Router IP: 192.168.0.3
    iR 2520 IP: 192.168.0.8 (static)
    Subnet: 255.255.255.0

    Ping from Windows PC to Copier: ok
    Ping from Copier to Windows PC: ok
    Printing with usb cable from a laptop (ufr II driver 21.20): ok
    I also tried a different switch and direct connection with a crossover cable, deactivated the windows firewall, but no success.

    I don’t know why but scanning over network with canon scangear 2.71 works .
    The copier is present and the scan software shows the ip address.

    Does anyone have a solution for this problem?
    -------------------------------------------

    any security software running
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    hal_8999
    Guest

    Re: Canon iR 2520 network problem driver installation failed

    thx for your replies

    @ernesto:
    Already tried connection with a crossover cable, didn’t work.

    @V-P:
    I can access the Remote UI without problems in the browser.
    And yes this is the first network installation. The copier is 6 months old.

    @mramlawi:
    Ok I will try a different driver.

    @teckat:
    Only Windows Defender and Microsoft Security Essentials.

  8. #8
    hal_8999
    Guest

    Re: Canon iR 2520 network problem driver installation failed

    Quote Originally Posted by teckat View Post
    -------------------------------------------

    any security software running
    Only Windows Defender and Microsoft Security Essentials.

    @ernesto
    Already tried a direct connection with a crossover cable.

    @V-P
    I can access the remote UI in the browser and log in to change system settings.
    And yes this is the first network installation.

  9. #9
    Service Manager 10,000+ Posts
    Canon iR 2520 network problem driver installation failed

    teckat's Avatar
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    Re: Canon iR 2520 network problem driver installation failed

    Quote Originally Posted by hal_8999 View Post
    Only Windows Defender and Microsoft Security Essentials.

    @ernesto
    Already tried a direct connection with a crossover cable.

    @V-P
    I can access the remote UI in the browser and log in to change system settings.
    And yes this is the first network installation.
    ==============================================
    when u open RUI on PC can u see (View the machine status) for the 2520

    EXAMPLE
    RUI.JPG

    RUI.JPG



    So u did the Manual Network set up on 2520

    & under the UFR II/LT Driver it does not show 2520 as option to print
    The printer name displayed in the printer driver screen is changed by settings in the printers
    folder.

    REMOVE UFRII/LT Driver and re-install it

    http://software.canon-europe.com/products/0010801.asp
    Last edited by teckat; 08-15-2014 at 06:47 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Senior Tech 250+ Posts spectraindo's Avatar
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    Re: Canon iR 2520 network problem driver installation failed

    Best way to print from Network is to create a TCP/IP Port with the printers IP address.
    So when you start Add Printers, turn off automatic detection, Next Create New Port, Standard TCP/IP port and fill the machine's IP address.
    Next choose the printer model and Finish.
    Good luck.

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