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  1. #1
    Trusted Tech 50+ Posts
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    c2880i right side door

    the right side door of this machine wont close without having to really try to shove it closed.i found out that the transfer roller assembly on the door is getting hung up on the back of the machine and not letting the door close smoothly. i cant find what is hanging up the transfer assembly. i had the door off and back on 10 times looking for what the problem could be. i put the door back on turned on the machine and got a error of e000732 which was not there before and now i cant get it to go away. i think its a false code because i had gotten couple others but i think it because the door is not shutting properly.

  2. #2
    Field Supervisor 500+ Posts
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    Re: c2880i right side door

    E732: Reader communication error
    Check on connection between the reader controller PCB and the main controller PCB,
    Check on the reader power supply

  3. #3
    Service Manager 2,500+ Posts
    c2880i right side door

    skynet's Avatar
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    Re: c2880i right side door

    Regarding the door:

    The "right door pressure aux. unit" the part that pops out with the white roller on it when the door is opened.
    This part can lead to excess force needed to close the door.

    Remove the "right door pressure aux. unit"

    Right door assembly.pdf
    When you think you have made a procedure idiot proof your company employs a better idiot.

  4. #4
    Trusted Tech 50+ Posts
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    Re: c2880i right side door

    i took the right door pressure thing out and that seemed to fix all the issues i had been having. thanks.

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