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  1. #1
    Senior Tech 100+ Posts
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    IR 2016 printer offline

    Hi guys,
    How can I change the status of the IR 2016 in printer mode from offline to online??
    The operating system of the computer is windows 8.
    The driver of UFRII is right.
    when I want to print from the computer, the order remains in the que.

    Thanks
    Mido

  2. #2
    Service Manager 10,000+ Posts
    IR 2016 printer offline

    teckat's Avatar
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    Re: IR 2016 printer offline

    Quote Originally Posted by mido View Post
    Hi guys,
    How can I change the status of the IR 2016 in printer mode from offline to online??
    The operating system of the computer is windows 8.
    The driver of UFRII is right.
    when I want to print from the computer, the order remains in the que.

    Thanks
    Mido
    ---------------------------------






    Network ScanGear (Pull Scanning)is not supported with the imageRUNNER 2016 / 2016i / 2020 / 2020i models.

    Important Notes
    :

    - Push scanning via Universal Send is available on the imageRUNNER 2016i / 2020i models

    (not on the imageRUNNER 2016 / 2020 models).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
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    Re: IR 2016 printer offline

    Quote Originally Posted by teckat View Post
    ---------------------------------






    Network ScanGear (Pull Scanning)is not supported with the imageRUNNER 2016 / 2016i / 2020 / 2020i models.

    Important Notes
    :

    - Push scanning via Universal Send is available on the imageRUNNER 2016i / 2020i models

    (not on the imageRUNNER 2016 / 2020 models).

    Thank you for your reply,
    Canon IR 2016 is not supported network scangear, it’s only network printer, I know this,
    I mean offline in the computer. Before upgrading to windows 8, I don’t have any problem in windows 7, the problem occurred in windows 8.
    Please be patient,
    In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
    I mean this point status mode.
    I hope you understand what I mean
    Regards

  4. #4
    Service Manager 10,000+ Posts
    IR 2016 printer offline

    teckat's Avatar
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    Re: IR 2016 printer offline

    Quote Originally Posted by mido View Post
    Thank you for your reply,
    Canon IR 2016 is not supported network scangear, it’s only network printer, I know this,
    I mean offline in the computer. Before upgrading to windows 8, I don’t have any problem in windows 7, the problem occurred in windows 8.
    Please be patient,
    In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
    I mean this point status mode.
    I hope you understand what I mean
    Regards
    ==============================================

    Canon U.S.A. : Support & Drivers : imageRUNNER 2016


    u need to remove & update the driver / the old UFRII v2.90 does not support Windows 8

    UK LINK for UFRII LT DRIVER_Windows 8
    iR2016

    Windows 8 support needs the
    UFRII v14.00 Setup Installer for Windows XP/Vista/Windows 7/Windows 8/Windows 8.1/Server 2003/Server 2003 R2/Server 2008 x32bit.

    or for 64bit
    UFRII v14.00 Setup Installer for Windows XP/Vista/Windows 7/Windows 8/Windows 8.1/Server 2003/Server 2003 R2/Server 2008//Server 2008 R2/Server 2012/Server 2012 R2 x64bit.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    _ 250+ Posts
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    Re: IR 2016 printer offline

    Quote Originally Posted by mido View Post
    Thank you for your reply,
    Canon IR 2016 is not supported network scangear, it’s only network printer, I know this,
    I mean offline in the computer. Before upgrading to windows 8, I don’t have any problem in windows 7, the problem occurred in windows 8.
    Please be patient,
    In windows7 , if opened the printer and faxes window, canon IR 2016 UFRII LT appear, press right click by mouse, move the mouse to printer offline.
    I mean this point status mode.
    I hope you understand what I mean
    Regards
    Hi,

    Would assume that IP of machine is "pingable" from your Win8.

    Ensure your printer driver is using TCP/IP port to print. Under "Ports" tab of printer driver, click on "Configure port" button, change from RAW to LPR with queue name as "print", try untick "SNMP"

  6. #6
    Senior Tech 100+ Posts
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    Re: IR 2016 printer offline

    Quote Originally Posted by KL568 View Post
    Hi,

    Would assume that IP of machine is "pingable" from your Win8.

    Ensure your printer driver is using TCP/IP port to print. Under "Ports" tab of printer driver, click on "Configure port" button, change from RAW to LPR with queue name as "print", try untick "SNMP"
    Thank you for your reply.
    *- Yes windows 8 reply the ping from the machine.
    *- I am sure using TCP/IP port not USB.

  7. #7
    Service Manager 10,000+ Posts
    IR 2016 printer offline

    teckat's Avatar
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    Re: IR 2016 printer offline

    Quote Originally Posted by mido View Post
    Thank you for your reply.
    *- Yes windows 8 reply the ping from the machine.
    *- I am sure using TCP/IP port not USB.
    --------------------------------------------------
    Click on Devices and Printers
    Right click on 2016 Printer
    Select ‘See what’s printing'

    If the printer is in offline state you would be seeing the check mark in front of ‘Use Printer Offline’.
    Remove the check mark and wait for printer to come online.
    EXAMPLE


    if above does not apply >>do below



    1-Uninstall Driver>then

    2-
    “Remove iR2016 Printer” > Re-start Windows > then Re-add 2016

    > then
    Re-install the Driver/ use the UFRII v14.00 Setup Installer
    for UFRII v14.00

    Check if you are able to find the printer online.

    see if print driver sees 2016


    Make sure Network Sharing is on
    Last edited by teckat; 09-15-2014 at 05:29 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Senior Tech 250+ Posts
    IR 2016 printer offline

    MunsterTech's Avatar
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    Re: IR 2016 printer offline

    go to the printer/devices for the 2016 and run as administrator, right click on the device and run as administrator, should go online

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