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  1. #1
    Technical Engineer 100+ Posts khaled_abosere3@yahoo.com's Avatar
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    Canon Imagepress c 6000 (E602-002)

    We have client that face problem with his machine canon imagepress c 6000 LCD display error code (E602-002) with black display and there is no any response.
    I appreciate your help.

  2. #2
    Service Manager 10,000+ Posts
    Canon Imagepress c 6000 (E602-002)

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    Re: Canon Imagepress c 6000 (E602-002)

    Quote Originally Posted by khaled_abosere3@yahoo.com View Post
    We have client that face problem with his machine canon imagepress c 6000 LCD display error code (E602-002) with black display and there is no any response.
    I appreciate your help.
    ================================

    Hard Drive issue
    U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

    If u receive a NG u need to replace HDD & 're load Firmware
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Trusted Tech 50+ Posts ARUN MISHRA's Avatar
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    Re: Canon Imagepress c 6000 (E602-002)

    teckat is right,,,,,,,,,,,,,,,,

  4. #4
    Technical Engineer 100+ Posts khaled_abosere3@yahoo.com's Avatar
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    Re: Canon Imagepress c 6000 (E602-002)

    Quote Originally Posted by teckat View Post
    ================================

    Hard Drive issue
    U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

    If u receive a NG u need to replace HDD & 're load Firmware
    I do your advice then back to tell you the result.
    Thank you.

  5. #5
    Technical Engineer 100+ Posts khaled_abosere3@yahoo.com's Avatar
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    Re: Canon Imagepress c 6000 (E602-002)

    Quote Originally Posted by teckat View Post
    ================================

    Hard Drive issue
    U could try the defrag method--power off=hold down 1&9 key,while holding}>power up printer- until u see white blocks dropping on LCD

    If u receive a NG u need to replace HDD & 're load Firmware
    we changed the hard disks, we formatted the hard disks and installed the system and after restarting the machine we get the same result (E602-002).
    I appreciate your help.

  6. #6
    Service Manager 10,000+ Posts
    Canon Imagepress c 6000 (E602-002)

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    Re: Canon Imagepress c 6000 (E602-002)

    Quote Originally Posted by khaled_abosere3@yahoo.com View Post
    we changed the hard disks, we formatted the hard disks and installed the system and after restarting the machine we get the same result (E602-002).
    I appreciate your help.
    --------------------------------------
    Used the SST FORMAT FILE

    where did u get the HDD from
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Technical Engineer 100+ Posts khaled_abosere3@yahoo.com's Avatar
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    Re: Canon Imagepress c 6000 (E602-002)

    Quote Originally Posted by teckat View Post
    --------------------------------------
    Used the SST FORMAT FILE
    where did get the HDD from[/QUOTE]

    In the beginning we have order hard disks is IDE connection but IPC 6000 is SATA connection.
    so we have order conversion kit from PATA to SATA:
    its F7-0431-000 for HDD without encryption kit
    Fy7-0432-000 for HDD with encryption kit
    ans we changed hard disks and conversion boards ASSy for both hard disks and using sst format,
    we formatted hard disks and install the system
    and the result is the same

  8. #8
    Service Manager 10,000+ Posts
    Canon Imagepress c 6000 (E602-002)

    teckat's Avatar
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    Re: Canon Imagepress c 6000 (E602-002)



    Kit (TYPE-C; 2 HDDs

    is your error e602-2002

    Check the connection between the encryption board and HDD, and between the encryption board and the main controller.
    Try to clear the encryption key in the service mode.
    At the service mode level 2; COPIER>FUNCTION>CLEAR>KEY-CLR

    try the format & reload again
    Last edited by teckat; 09-18-2014 at 05:48 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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