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Thread: Canon IR5055N

  1. #1
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Canon IR5055N

    Dear all ,

    i really have a weird problem , i have a machine at my client i posted before a few days it was giving e001 and i changed all the thermistors , after a 3 days the machine gives error e0004 ,and also errror e00025-001 .

    i worked first on the error e00025-001 and i changed all the Hooper ,to save time (cos as i read on the service manual its a motor of the toner problem ) and also followed the wires that connected between the Hooper and the machine nothing appear and still giving the error , what i have noticed that when i turn the machine on without closing the toner cover the machine works fine and can print and copy ,just when i close the toner door the machine fastly givin the error e0025-001 , so now m debuting in the power supply with located up of the heater cos when i followed the wires of the hooper i noticed that its plugged in the power .


    my question is ! is the power of the ir5055N same the power ir5570 ? i guess no but better to hear from you the answer also .
    2nd question Is the thermister of IR5570 same as IR5055N ? because i also debut that the error occur when i changed the thermisters(i replaced it with IR5570 instead IR5055N, but same connecters .

    thanks
    Distinguished road makes you jewel in rough

  2. #2
    Senior Tech 250+ Posts
    Canon IR5055N

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    Re: Canon IR5055N

    check out this bulletin on e001 and e004, also if you have replaced the hopper and you are still getting the error, then it would seem that the toner bottle isnt turning, id replace the motor assy, had that a few times.
    Attached Files Attached Files

  3. #3
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon IR5055N

    Quote Originally Posted by MunsterTech View Post
    check out this bulletin on e001 and e004, also if you have replaced the hopper and you are still getting the error, then it would seem that the toner bottle isnt turning, id replace the motor assy, had that a few times.

    i have replaced the Hooper also i didnt put the toner bottle just when i close the door the error occur fastly ,which motor assy ,isnt the one located at the hooper unit its already in the hooper i changed it all and still same problem .
    Distinguished road makes you jewel in rough

  4. #4
    Senior Tech 250+ Posts
    Canon IR5055N

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    Re: Canon IR5055N

    ive replaced the bottle drive assy- FM2-3024-000 and sub hopper drive assy - FM2-9653-000

    ive found with the sub hopper that it can get caked in toner and causes errors.

  5. #5
    Service Manager 10,000+ Posts
    Canon IR5055N

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    Re: Canon IR5055N

    Quote Originally Posted by mramlawi View Post
    i have replaced the Hooper also i didnt put the toner bottle just when i close the door the error occur fastly ,which motor assy ,isnt the one located at the hooper unit its already in the hooper i changed it all and still same problem .
    ======================
    The part number for the iR 5070 / 5570 / 6570 DC Power Supply is FK2-0799-000.

    The part number for the iR 5050 / 5055 / 5065 / 5075 DC Power Supply is FK2-6752-000.

    failure of the Main Power Supply will cause of the missing 24 Volts

    u may have an absence of 24V


    Check>Clean Front Door Sensor
    ================================================== ======
    Only SUB 2 are same


    iR5570
    FK2-0809-000 1 THERMISTOR, THM1,3
    FM2-4161-000 1 THERMISTOR SUB, THM2

    iR5055
    FK2-5252-000 1 THERMISTOR, THM1
    FM2-4161-000 1 THERMISTOR SUB, THM2
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon IR5055N

    Quote Originally Posted by teckat View Post
    ======================
    The part number for the iR 5070 / 5570 / 6570 DC Power Supply is FK2-0799-000.

    The part number for the iR 5050 / 5055 / 5065 / 5075 DC Power Supply is FK2-6752-000.

    failure of the Main Power Supply will cause of the missing 24 Volts

    u may have an absence of 24V


    Check>Clean Front Door Sensor
    ================================================== ======
    Only SUB 2 are same


    iR5570
    FK2-0809-000 1 THERMISTOR, THM1,3
    FM2-4161-000 1 THERMISTOR SUB, THM2

    iR5055
    FK2-5252-000 1 THERMISTOR, THM1
    FM2-4161-000 1 THERMISTOR SUB, THM2

    i already cleaned the sensor
    Distinguished road makes you jewel in rough

  7. #7
    Service Manager 10,000+ Posts
    Canon IR5055N

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    Re: Canon IR5055N

    Quote Originally Posted by mramlawi View Post
    i already cleaned the sensor

    did u see info about thermistors

    did u check Main power supply for proper supply voltage
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon IR5055N

    E025....fuse on dcon is probably open...small on-board fuse. Replace the fuse or replace the dcon... F15 I believe. E001 and E004 issues...if you have replaced the thermistors make sure they don't lift off the upper fuser roll when they translate to the rear of the machine. Also check for paper smushed inside drawer connector. If it has an external finisher make sure paper surface detection flag assembly is not warped..add a shim to front edge of trays to ensure proper actuation.

  9. #9
    Field Supervisor 500+ Posts mramlawi's Avatar
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    Re: Canon IR5055N

    Dear all ,

    again i still sufferd in this machine its giving me e0025-001 i changed the hooper error also occur,i chaged the dc again same error ,i checked the moter 24v arriving to the hooper motor now i stucked i dont know what to do :/
    Distinguished road makes you jewel in rough

  10. #10
    Service Manager 10,000+ Posts
    Canon IR5055N

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    Re: Canon IR5055N

    Quote Originally Posted by mramlawi View Post
    Dear all ,

    again i still sufferd in this machine its giving me e0025-001 i changed the hooper error also occur,i chaged the dc again same error ,i checked the moter 24v arriving to the hooper motor now i stucked i dont know what to do :/
    ==============================================


    U probably have a Main DC Power Supply issue (poor 24v constant supply)
    and/or a poor connection/supply issue (wiring harness for M9)

    M9 is the motor that the 001 detail code references. The motor is referred to by several different names in various service documentation including: Toner Supply Motor, Toner Feed Motor and Toner Stirring Motor.

    The part number for M9 is FK2-0813-000 and the following figures show it's location in the machine.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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