hi
i have E015-1031
it isn't mentioned in service manual that i have (version 5)
thanks in advance
hi
i have E015-1031
it isn't mentioned in service manual that i have (version 5)
thanks in advance
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E015-1031. The subcode is not listed in the service manual.
This error code is defined as an error in the Delivery Switch Motor (M31). The copier is also producing a jam code of 011E.
Workaround : It was discovered that motor M55 was binding, causing the E015-1031, and jam code 011E. The issue was resolved by loosening the gear box, and re-tightening screws at jam removal knob D8 in the Reverse Assembly. The area of the work is shown below:
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**
My jam codes clearly indicated the paper was taking the wrong path from the diverter flap. Ie. trying to duplex a single sided sheet.
My fix was replacing the entire flap assembly. Bad solenoid I guess.
Didn't have to go near the bottom components as pictured... but will keep it in mind for the next time I see this.
Thanks!
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