Results 1 to 8 of 8
  1. #1
    asdfghjkl
    Guest

    Canon C5051 MailBox PIN reset

    I have a canon C5051 and all 99 mailboxes are PIN protected however nobody knows what the PIN is set as (and for that matter nobody has any recollection of setting one). None of the mailboxes xes.have been used and we wish to set up there use now, we have set it up on another (nearly) identical machine and are all OK with the setup procedure however we cannot set it up on this one as we cannot access the mailboxes.

    If anyone could provide any advice on how to reset the PIN on the mailboxes without knowing the preexisting one that'd be great. As i said, all the mailboxes are all empty thus it does not matter if this deletes their contents.

    Many thanks.

  2. #2
    Trusted Tech 50+ Posts
    Join Date
    Jun 2014
    Posts
    65
    Rep Power
    20

    Re: Canon C5051 MailBox PIN reset

    I have seen this before. I have had to clear the hard drive to fix this. Not sure which sector to clear but this is what fixed it for me. I first did the administration manager login first to see if I could clear it that way but it did not work. I believe something was corrupt in HD. Good luck

  3. #3
    Service Manager 10,000+ Posts
    Canon C5051 MailBox PIN reset

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Canon C5051 MailBox PIN reset

    Quote Originally Posted by asdfghjkl View Post
    I have a canon C5051 and all 99 mailboxes are PIN protected however nobody knows what the PIN is set as (and for that matter nobody has any recollection of setting one). None of the mailboxes xes.have been used and we wish to set up there use now, we have set it up on another (nearly) identical machine and are all OK with the setup procedure however we cannot set it up on this one as we cannot access the mailboxes.

    If anyone could provide any advice on how to reset the PIN on the mailboxes without knowing the preexisting one that'd be great. As i said, all the mailboxes are all empty thus it does not matter if this deletes their contents.

    Many thanks.
    !!!!:-*

    Try
    7654321
    ----------
    or--
    You are being prompted for a User Name and Password because Department ID Management is enabled. Enter in a valid Department ID and Password OR the System Manager ID and Password. This should then allow you to access the Address Book through the RUI.
    * Note - If you were being prompted for just a password, then you must enter the Address Book password. This password is a separate setting (not from Department ID Management).



    Or
    How to Disable Address Book PIN

    1) Open [Settings/Registration]

    2) Login as System Manager

    3) Go to [Set Destination]

    4) Open [Address Book PIN]

    5) Hit [Set].

    6) Hit [PIN] and the clear button (C).

    7) Hit [OK] and [OK] and the you're done.


    ====================
    How to Enable Address Book PIN

    1) Open [Settings/Registration]

    2) Login as System Manager

    3) Go to [Set Destination]

    4) Open [Address Book PIN]
    5) Hit [Set].

    6) Input a PIN number up to 7 digits

    7) After you have input the PINs, press [OK] and [OK] again.

    8) Restart the copier and the PIN will be activated.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Jun 2014
    Posts
    65
    Rep Power
    20

    Re: Canon C5051 MailBox PIN reset

    Quote Originally Posted by teckat View Post
    !!!!:-*

    Try
    7654321
    ----------
    or--
    You are being prompted for a User Name and Password because Department ID Management is enabled. Enter in a valid Department ID and Password OR the System Manager ID and Password. This should then allow you to access the Address Book through the RUI.
    * Note - If you were being prompted for just a password, then you must enter the Address Book password. This password is a separate setting (not from Department ID Management).



    Or
    How to Disable Address Book PIN

    1) Open [Settings/Registration]

    2) Login as System Manager

    3) Go to [Set Destination]

    4) Open [Address Book PIN]

    5) Hit [Set].

    6) Hit [PIN] and the clear button (C).

    7) Hit [OK] and [OK] and the you're done.


    ====================
    How to Enable Address Book PIN

    1) Open [Settings/Registration]

    2) Login as System Manager

    3) Go to [Set Destination]

    4) Open [Address Book PIN]
    5) Hit [Set].

    6) Input a PIN number up to 7 digits

    7) After you have input the PINs, press [OK] and [OK] again.

    8) Restart the copier and the PIN will be activated.
    I don't believe this has anything to do with the address books and their pin. Mailboxes are a separate function.

  5. #5
    Service Manager 10,000+ Posts
    Canon C5051 MailBox PIN reset

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Canon C5051 MailBox PIN reset

    Settings/Registration > Function Settings > Store/Access Files > Mailbox Settings >

    >Box Security Settings>
    Limit Box PIN to 7 Digits/Restrict Access > On, set to Off*
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    asdfghjkl
    Guest

    Re: Canon C5051 MailBox PIN reset

    Quote Originally Posted by teckat View Post
    Settings/Registration > Function Settings > Store/Access Files > Mailbox Settings >

    >Box Security Settings>
    Limit Box PIN to 7 Digits/Restrict Access > On, set to Off*
    Nope, no luck there, still PIN protected.

    Thanks for your help though.

  7. #7
    Trusted Tech 50+ Posts
    Join Date
    Jun 2014
    Posts
    65
    Rep Power
    20

    Re: Canon C5051 MailBox PIN reset

    Start clearing hard drive sectors like I suggested. Start with 1 and Ck after each clear. It is one of the first five sectors.

  8. #8
    Service Manager 10,000+ Posts
    Canon C5051 MailBox PIN reset

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
    Posts
    16,106
    Rep Power
    244

    Re: Canon C5051 MailBox PIN reset

    Quote Originally Posted by asdfghjkl View Post
    Nope, no luck there, still PIN protected.

    Thanks for your help though.
    HDD_PAR.JPG

    SISL.JPG
    SISL2.JPG
    CHK-TYPE = Specify HD-CLEAR/HD-CHECK partition No.

    =Details To specify the partition number of the HDD to execute HD-CLEAR/ HD-CHECK.
    Use case = When executing HD-CLEAR/HD-CHECK
    Adj/set/operate method = Enter the value, and then press OK key.
    Display/adj/set range = 0 to 65535
    0: Entire HDD
    1: Image accumulation area
    2: Universal file storage area
    3: PDL file storage area
    4: Program file storage area
    5: MEAP application
    6: Address book transfer setting
    7: MEAP storage data
    8: System log storage area
    9: Advanced Box area
    10: Area for distribution server
    11: Universal file storage area

    Related service mode COPIER> FUNCTION> SYSTEM> HD-CLEAR, HD-CHECK
    Supplement/memo Universal file: Management information of user setting data, various log data, PDL spool data, and image data, etc.

    HD-CHECK = Entire HDD check and recovery

    =Details = To check the entire HDD and execute recovery processing.
    Adj/set/operate method = Select the item, and then press OK key.
    Caution Be sure to execute this item after CHK-TYPE.
    Display/adj/set range 0 to 4
    0: Sector check of the entire HDD and recovery
    1: Image accumulation area
    2: Universal file storage area
    3: PDL file storage area
    4. Program file storage area
    Related service mode COPIER> FUNCTION> SYSTEM> CHK-TYPE

    HD-CLEAR = Initialization of specified partition

    = Details To initialize the HDD partition specified by CHK-TYPE.
    Use case = When initializing the HDD partition
    Adj/set/operate method = Select the item, and then press OK key.
    Caution= Be sure to execute this item after CHK-TYPE.
    Display/adj/set range = Top 2 digits: Progress ratio (%, Returns to “00” at termination)
    Last 2 digits: = Result at termination (00: Normally finished, Others:
    Abnormally finished)
    Related service mode = COPIER> FUNCTION> SYSTEM> CHK-TYPE
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here