A4 paper jams ,A4r ok - good after resetting ram but reoccuring again the same.

[harish]

hi,
iam having ir3045 ,the problem is that A4 paper jams and A4r is not . though the problems solves for a while when ram was cleared and reset, the problems occurs soon again. help me to sort out the problem.thanks

[Brian8506]

Whats the jam code? There are little black damper pads by the 2 black guides on the door and one by the back of the pre reg flag that get old and sticky and cause trouble.