c5180 stand alone machine no finisher gives the message, "Remove Paper From Output Tray". if you put a finisher on the machine it works great, take off the finisher we get the message on every copy. i though these machines only knew that a finisher was attached if one was plugged in. is there somewhere i have to turn off something for the finisher? thanks
there is a output tray under the reader on that model, check the paper sensing flag under there its probably hung up or broken.
Nothing for this model but..... you could see if any of thsi works
Product : imageRUNNER C3200 / 3220 / 2620
Finisher-F1 / N1, Saddle Finisher-F2 / N2Title : The message 'Remove paper from the Output Tray' shows on the imageRUNNER Display Panel Problem :
The message "Remove paper from the Output Tray" shows on the imageRUNNER Display Panel. The message will clear but it will return when the next sheet is output from the imageRUNNER.
Solution :
In service mode level 2 enter COPIER>OPTION>USER>TRY-STP and set it to "1", also perform the adjustment of the PS1, Height Sensor, on the Finisher found on page 7-1 in the Finisher-F1/N1, Saddle Finisher-F2/N2 service manual.
Product : IMAGERUNNER C3100 Title : Remove Paper From Output Tray Message Problem :
There is a Copy Tray - J1 hooked up and you get a Remove Paper From Output Tray Massage.
Solution :
Do the following :
1. Enter Service mode by *28*
2. Hit Copier
3. Hit Option
4. Hit ACC
5. Hit Out-Tray and set to a 1
6. Hit the OK button
7. Power the unit off/on with the main power switch on the right hand side of the unit.
Originally Posted by 20 year tech
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that is the issue 95% of the time/
reason u don't receive when Finisher is attached, is paper exit path to finisher is different .
Center Delivery Tray Full Sensor is stuck or the sensor is inoperative. Check to be sure the actuator is moving freely and the sensor is operating properly.
Arm gets bent or twisted> remove vertical feed to inspect & repair position
TRAY.JPG
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
the arm under the reader was broke, replaced and everything is all fine thanks everyone.
Great-----------------
ob·ser·va·tion
the action or process of observing something or someone carefully or in order to gain information.
a remark, statement, or comment based on something one has seen, heard, or noticed.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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