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  1. #21
    Service Manager 10,000+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    Quote Originally Posted by MunsterTech View Post
    The machine does all of this except for the last step where it says START PRINTING. That button is greyed out, the paper settings are correct and there is enough paper in the cassettes etc.


    Attachment 27108
    Attachment 27109
    [/QUOTE]



    So the Ok is grayed out_*


    Weird that u can select Full & Paper Type & Location with the OK grayed out->and not available.

    could this be a Touch issue on lower area ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  2. #22
    Senior Tech 250+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    it allows me to select everything all the way to the START PRINTING, that bit is greyed out

  3. #23
    Service Manager 10,000+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    Quote Originally Posted by MunsterTech View Post
    it allows me to select everything all the way to the START PRINTING, that bit is greyed out


    What about the Cancel key_?

    Hav u tried other selections of paper size \'type & tray feed location_?
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  4. #24
    Service Manager 10,000+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    Quote Originally Posted by MunsterTech View Post
    it allows me to select everything all the way to the START PRINTING, that bit is greyed out

    ******
    Know this sounds weird, but i remember >had a few C1's that would not let me do Auto Gradation, because of the unknown id's setting shown below----

    Try this_Set to ON_😃

    For imageRUNNERS ADVANCE Series

    1) Press [Settings/Registration] on the copier's display.

    2) Press [Login].

    3) Enter the [System Manager's ID as well as the System Pin].

    4) Press [Login].

    5) Press [Management Settings].

    6) Press [User Management Settings].

    7) Press [Department ID Management].

    8) Press [ON].

    9) Look for [Allow Print Jobs with Unknown ID].

    10) Select [On] 😎or [Off].

    😎[On]: The machine accepts print jobs from computers that do not correspond with a registered Department Id.
    😧[OFF]: The machine does not accept print jobs from computers that do not correspond with a registered Department ID

    11) Hit OK.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #25
    Senior Tech 250+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    Yes have tried A4/A3, stack bypass....machine is running with ULM

  6. #26
    Service Manager 10,000+ Posts
    Auto Gradation settings greyed out.

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    Re: Auto Gradation settings greyed out.

    Quote Originally Posted by MunsterTech View Post
    it allows me to select everything all the way to the START PRINTING, that bit is greyed out
    😛

    Universal Login Manager (ULM) is a server-less solution for Canon imageRUNNER ADVANCE MFPs, and MEAP-enabled Canon imageRUNNER LBPs, offering login and usage tracking functionality. It is designed to fit into small - to medium - size organizations that require device authentication and simple usage tracking in a customizable, easy-to-implement solution. It delivers convenient user authentication through picture logins, PIN codes, or proximity cards, and allows organizations the ability to manage security and costs by controlling individual users' access and usage.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #27
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    Re: Auto Gradation settings greyed out.

    In ULM, there is a setting called "Roles". Any chance that your login is not "full admin"?

    Else try get your Customer to create a new user with role set as "DeviceAdmin"

  8. #28
    Senior Tech 100+ Posts
    Auto Gradation settings greyed out.


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    Re: Auto Gradation settings greyed out.

    Quote Originally Posted by KL568 View Post
    In ULM, there is a setting called "Roles". Any chance that your login is not "full admin"?

    Else try get your Customer to create a new user with role set as "DeviceAdmin"
    ====

    I know this is an old thread but we used to have similar issues with Sharp copiers and a firmware upgrade resolve such problem..

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