IPF750 message: cannot cut paper

[White_Toner]

Hi, to all techs!
The machine cuts paper without any problem.
Cutter moves to the left, then to the home position,
but roll of paper doesn't rotate back, and message: message: 'cannot cut paper' appears.
Sometimes machine works correct.
I can't uderstand which sensor makes signal that paper is cutting....

[mramlawi]

How many metes the machine work also check the cutter condition to keep working stop the automatic cut and cut manual until u solve ur problem to ur client

[White_Toner]

How many metes the machine work also check the cutter condition to keep working stop the automatic cut and cut manual until u solve ur problem to ur client

Hi, mramlawi!
The machint works 2 monthes - enougth fresh :-)
Cutter is in good condition. The edge is clear after cutting - no problem :-(

[jure]

Hi, mramlawi!
The machint works 2 monthes - enougth fresh :-)
Cutter is in good condition. The edge is clear after cutting - no problem :-(

Hi,

did you ever solve this problem?

Marko