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  1. #1
    Technician
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    Oct 2009
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    Wroclaw
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    IP C1+ E 020-0286,0386,0486

    Hi,
    My problem is Error E020-0286,0386,0486,check
    1.patch sensor,schuter drive
    2. Developing unit
    3.primary corona,drum

    any idea?

  2. #2
    Service Manager 10,000+ Posts
    IP C1+ E 020-0286,0386,0486

    teckat's Avatar
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    Re: IP C1+ E 020-0286,0386,0486

    Quote Originally Posted by julka123 View Post
    Hi,
    My problem is Error E020-0286,0386,0486,check
    1.patch sensor,schuter drive
    2. Developing unit
    3.primary corona,drum

    any idea?
    ==================================================


    Is the turret noisy when it is turning and a little hard to turn by hand.

    When watching the turret move does it sometimes stop at different positions, even for the same color.

    M4 Rotary Motor Unit FM2-2641-000 / could be the issue
    & the Rear Driver pcb (FM2-7732-010).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Technician
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    Wroclaw
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    Re: IP C1+ E 020-0286,0386,0486

    Quote Originally Posted by teckat View Post
    ==================================================


    Is the turret noisy when it is turning and a little hard to turn by hand.

    When watching the turret move does it sometimes stop at different positions, even for the same color.

    M4 Rotary Motor Unit FM2-2641-000 / could be the issue
    & the Rear Driver pcb (FM2-7732-010).
    Thank you for your suggest this , solved his problem by replacing the power supply HVT 5 and clutch CL1 .

  4. #4
    Service Manager 10,000+ Posts
    IP C1+ E 020-0286,0386,0486

    teckat's Avatar
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    Re: IP C1+ E 020-0286,0386,0486

    Quote Originally Posted by julka123 View Post
    Thank you for your suggest this , solved his problem by replacing the power supply HVT 5 and clutch CL1 .
    ********

    Good find, nice troubleshooting 😎
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Technician
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    Nov 2010
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    torres vedras
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    Re: IP C1+ E 020-0286,0386,0486

    hellow everyone.
    Im having the same problem e020-0486 in most cases, the machine works fine for 1-2 days and then start printing with bad quality and then apear the error.
    Printing a calibration sheet the tree colors apear ok but black dont apear.
    In this machine have replaced the solenoid of shutter and the atr sensor one month ago.
    Sem Título-5.jpg

    Does anyone have this problem?

    Thank for all the help and sorry my bad english

  6. #6
    Service Manager 10,000+ Posts
    IP C1+ E 020-0286,0386,0486

    teckat's Avatar
    Join Date
    Jan 2010
    Location
    VA
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    Re: IP C1+ E 020-0286,0386,0486

    Quote Originally Posted by mdaniel View Post
    hellow everyone.
    Im having the same problem e020-0486 in most cases, the machine works fine for 1-2 days and then start printing with bad quality and then apear the error.
    Printing a calibration sheet the tree colors apear ok but black dont apear.
    In this machine have replaced the solenoid of shutter and the atr sensor one month ago.
    Sem Título-5.jpg

    Does anyone have this problem?

    Thank for all the help and sorry my bad english



    Troubleshooting E020 Error Codes
    There are several things that can cause E020’s; ATR Sensor, Patch Detection Sensors, weak Developer, DC Controller and Drum Unit.
    Some simple trouble shooting can help you isolate the problem.

    1. If possible make 20 color copies to force the ATR sensor to take readings. Then compare the SGNL reading for the color that is generating the error and additional colors in Service Mode; COPIER>DISPLAY>DENS>SGNL-Y/C/M/K with the Initialization setting in COPIER>ADJUST>DENS>SGNL-Y/C/M/K.

    COPIER>DISPLAY>DENS>SGNL-Y/C/M/K are the ATR Sensor readings of the Developer in its present condition and should be within +/- 50 of the Initialization settings.

    COPIER>ADJUST>DENS>SGNL-Y/C/M/K are the Initialization settings that the copier maintains and are located on the door sheet.

    2. If the Initialization setting is not the same as the door sheet, be sure to enter the correct value and replace the Developer Unit.

    3. If the ATR Sensor reading is over +/-50 of the Initialization setting; the ATR Sensor, Patch Detection Sensors, Drum Unit and DC Controller are suspect.

    4. Check the status of the Drum Unit under COPIER>COUNTER>DRBL-1>PT-DRM. The Patch Detection Sensors looks at patches of toner that are generated on the drum for each color and determines the amount of toner that is in each patch by the amount of reflected light. If the drum is not creating these patches correctly, the patch readings will be affected. Replace the Drum Unit if it is close to or over 100% of its rated life.
    If the Drum Unit is not close to or over its rated life, replace the ATR Sensor and Patch Detection Sensors. If the error continues replace the DC Controller.

    5. If over toning continues to occur the Developing Clutch (CL1) may be sticking and need to be replaced
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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