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  1. #1
    Trusted Tech 50+ Posts
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    raised image on copy ir9070

    My images (letters) are raised to the point i can feel them..the bold print shows up real faded three pages later and on the other side of the copy ..i do realize the sheets are,t printed in numerical order..thanks for any help..

  2. #2
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: raised image on copy ir9070

    Check your paper settings. If you are running a thicker paper stock through the machine and haven't set the machine up for that, this problem is likely to occur.
    Also, this problem can be caused by a worn out or defective fusing unit, but that will cost you money to fix. Checking the paper settings is free - do that first.

  3. #3
    Field Supervisor 500+ Posts roho's Avatar
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    Re: raised image on copy ir9070

    You should also check the colour composition of the text, I've often seem where the composition of the text may be over saturated with high color percentages, especially black. You'll need to go to the application and and try reducing the color compostion of black. Common problem with graphic software, the application could be using high concentrations of cymk for example, say 50 % coverage of each will produce a stunning black, but at 200% coverage. The device will not be able to fuse that much toner. I suspect this is your issue, as you can feel the text raised of the page, a sure indication the color composition is set too high.

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    raised image on copy ir9070

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    Re: raised image on copy ir9070

    Roho: This one is B&W.

    Smels like high temp on fix unit like Iowa say.Check paper setting and fix temp in s.mode.
    Can be also a worn fixing unit but to be sure post a pic please.
    Check test prints from service mode for some difference on the letters.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Field Supervisor 500+ Posts roho's Avatar
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    Re: raised image on copy ir9070

    Me bad, I saw the description of the symptoms and locked in on common problems like that I've seen before. Still raised text draws my attention.

  6. #6
    Service Manager 10,000+ Posts
    raised image on copy ir9070

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    Re: raised image on copy ir9070

    Quote Originally Posted by rdc View Post
    My images (letters) are raised to the point i can feel them..the bold print shows up real faded three pages later and on the other side of the copy ..i do realize the sheets are,t printed in numerical order..thanks for any help..
    ____________:-

    Does raised peal off when rubbing_?
    Is this from certain app's_?

    Only on text_\fonts ?

    What about on image_?

    Prints & Copies_?

    Did u remove fuser to inspect_?
    & check the lower roller_surface ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  7. #7
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: raised image on copy ir9070

    Using OEM toner?

  8. #8
    Trusted Tech 50+ Posts
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    Re: raised image on copy ir9070

    raised text (text is more noticed to the touch than normal) the third sheet after the big bold print, shows up with a image of the third sheet OR side that went through in front of it...new cleaning blade..new drum.. new rollers in fuser..and bearings..changed out developing unit...new tranfer corona ...main corona..it..pulling my hair out ...don't have much anyway..THANKS for help..

  9. #9
    Service Manager 10,000+ Posts
    raised image on copy ir9070

    teckat's Avatar
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    Re: raised image on copy ir9070

    Quote Originally Posted by rdc View Post
    raised text (text is more noticed to the touch than normal) the third sheet after the big bold print, shows up with a image of the third sheet OR side that went through in front of it...new cleaning blade..new drum.. new rollers in fuser..and bearings..changed out developing unit...new tranfer corona ...main corona..it..pulling my hair out ...don't have much anyway..THANKS for help..
    ----------------------------------------------
    proper temp check ??

    Lower Roller Pressure (nip width) check

    Before measuring the nip width, wait for 15 min after the end of the machine’s warm-up
    period and make 20 A4 copies:
    1) Place A3 copy paper in the manual feed tray.
    2) Make the following selections in service mode to generate output:
    COPIER>FUNCTION>FIXING>NIP-CHK.
    The A3 cop paper will be picked up and a copy will be delivered.

    Middle of paper= Standard: measuring 9.0mm ±0.5mm
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
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    Re: raised image on copy ir9070

    i forgot something when the image faintly appears on third sheet it as sending 1 set of 5 sheets or 10 sets of 5 sheets consecutive , the last set will always be clean as you could ask for..using canon toner as well. will check fuser , this has been going on for a while,ran 6 case of paper yesterday.. if you turn dens up to nine it will make image trace almost go away ,in fact it did for those 6 cases..started a new run of different books and it showed back up can't make it go away..dens adjustment doesn't seem to affect anything at all, no matter what it is on.this is the percetage adjustment correct??

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