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  1. #1
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    Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Hello, I have a canon Ir3035 with an error E0024 - 001 every time you make a legal copy or A3 copy.
    Can anyone help with this problem.

    Thanks

  2. #2
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Re-seat dev connector from machine where it plugs into dev housing. Make sure connectors are re-seated on both sides of connector(toner senor plugs in on bottom side of connector I believe). Strange its only on that paper. Also clean and apply conductive grease to silver reg roller ground clip...maybe electrical noise

  3. #3
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Thanks I will try that to see.

  4. #4
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Hello,

    If you're not using canon genuine toner, vacuum the developing and the hopper assemblies and instal a genuine toner bottle.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  5. #5
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    The fault is for a missing connection signal. Crap toner or dev issue would generate E20 errors. Open wire in toner sensor could cause both, but can't see bad toner causing E24

  6. #6
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Quote Originally Posted by Canuck View Post
    The fault is for a missing connection signal. Crap toner or dev issue would generate E20 errors. Open wire in toner sensor could cause both, but can't see bad toner causing E24
    Hi,

    I have seen it so many times in this series. It seems to be incoherent, but i have seen it.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  7. #7
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    I don't understand what connection signal you guys are talking about. Please explain.

  8. #8
    Senior Tech 100+ Posts
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Can you explain what the connection signal is

  9. #9
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    When you remove the developer assembly you have to unplug it....and the code means it lost connection at this connector.
    Attached Images Attached Images

  10. #10
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Hello,

    We fixed some of these isssues by replacing the Devloping toner sensor.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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