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  1. #1
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    E004-0017 on Image Press1110

    Hi to all,

    I have this issue this morning. The external heating roller assembly has realised more than 1000k. I have already resset the values of FX-EX-RL and FX6EX-U. As i don't have the external heater assembly, i will replace the different elements (rollers, bushings, bearings and thermistors)

    I am looking for any other idea other than what is stated in the service manual below:

    E004 0017 05 Title Heater ON/OFF detection circuit error


    Descriptionof detection


    ON/OFF detection circuit error of the external heat heater 2 (sub)
    Measures 1. Check the external heat heater 2 connector.
    2. Replace the external heat heater 2.*
    3. Replace the fixing heater control PCB.


    * Replace the external heat roller unit in the case of 1,000,000 or more.


    Thanks in advance.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  2. #2
    Service Manager 10,000+ Posts
    E004-0017 on Image Press1110

    teckat's Avatar
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    Re: E004-0017 on Image Press1110

    Quote Originally Posted by Rachid.Akli View Post
    Hi to all,

    I have this issue this morning. The external heating roller assembly has realised more than 1000k. I have already resset the values of FX-EX-RL and FX6EX-U. As i don't have the external heater assembly, i will replace the different elements (rollers, bushings, bearings and thermistors)

    I am looking for any other idea other than what is stated in the service manual below:

    E004 0017 05 Title Heater ON/OFF detection circuit error


    Descriptionof detection


    ON/OFF detection circuit error of the external heat heater 2 (sub)
    Measures 1. Check the external heat heater 2 connector.
    2. Replace the external heat heater 2.*
    3. Replace the fixing heater control PCB.


    * Replace the external heat roller unit in the case of 1,000,000 or more.


    Thanks in advance.

    Rachid.


    ******
    Check your voltage supply at outlet for proper supply & ground.

    Is printer on dedicated outlet_?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Field Supervisor 500+ Posts Rachid.Akli's Avatar
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    Oct 2011
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    Algiers
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    Re: E004-0017 on Image Press1110

    Hi Teckat,

    In fact one of the heaters connecting wires was cut. Replacing the ecternal heaters has solved this issue.

    Thanks.

    Rachid
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

  4. #4
    Service Manager 10,000+ Posts
    E004-0017 on Image Press1110

    teckat's Avatar
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    VA
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    Re: E004-0017 on Image Press1110

    Quote Originally Posted by Rachid.Akli View Post
    Hi Teckat,

    In fact one of the heaters connecting wires was cut. Replacing the ecternal heaters has solved this issue.

    Thanks.

    Rachid
    ===================================

    COLOR HAND.jpgWelcome
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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