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  1. #1
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    Thumbs up Canon ir2420 problem

    Hello,when i try to print or make a copy,This message pops up "load the correct paper ie A4 plain paper copy"

    Kindly advice,

    Regards

    Paschal


  2. #2
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: Canon ir2420 problem

    Why did you decide to post this here and not the correct forum?


  3. #3
    Senior Tech 250+ Posts MFPTech's Avatar
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    Re: Canon ir2420 problem

    Quote Originally Posted by paschalemash View Post
    Hello,when i try to print or make a copy,This message pops up "load the correct paper ie A4 plain paper copy"

    Kindly advice,

    Regards

    Paschal
    That's because the print job is asking the machine to print on A4 paper and the machine doesn't have it. Check the page size of the document you are trying to print or select manually the tray you want to print from.

    Sent from my SGH-I337M using Tapatalk


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