Canon ir2420 problem

[paschalemash]

Hello,when i try to print or make a copy,This message pops up "load the correct paper ie A4 plain paper copy"

Kindly advice,

Regards

Paschal

[ruben]

Why did you decide to post this here and not the correct forum?

[MFPTech]

Hello,when i try to print or make a copy,This message pops up "load the correct paper ie A4 plain paper copy"

Kindly advice,

Regards

Paschal

That's because the print job is asking the machine to print on A4 paper and the machine doesn't have it. Check the page size of the document you are trying to print or select manually the tray you want to print from.

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